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Cleveland Ford - Service Center

Cleveland, TN

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940 Reviews

940 Reviews of Cleveland Ford - Service Center

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June 03, 2016

Service center Was very please with the service. Came in for an oil change and tire rotation. Service provided for buying car there. Was very pleased. Did not take t More

by DonnaLiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Trentham
June 03, 2016

Great service experience I'm a repeat Larry Hill man. I've purchased three Ford vehicles with their group and their service staff rarely disappoints. Ron Penepent took care of More

by metallicaman33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Penepent
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2016

Service Department I recently visited Larry Hill for service. I was greeted by Jerry Johnson. He was friendly, helpful, and knowledgeable. He also took me to the service More

by TonyL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Johnson
May 31, 2016

Oil Change an Service Joe Trentham was very efficient an had my car serviced quickly an own my way ,he went over my service sheet an explained it to me. More

by Donnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Trentham
May 28, 2016

Explorer Service Outstanding Service, no hassle. Good prices with quick response and courteous employees. Pleasant waiting area. Always go to Larry Hill and Joe alw More

by RW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Trentham
May 27, 2016

Quick, Professional and superior quality Cannot recommend these guys enough. Jerry Johnson took great care of me and others have always taken care of me as well. The only opportunity for impr More

by Primetimeygb21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Johnson
May 26, 2016

Service Department Service Associate Jerry Johnson provided a peasant visit; smiling and in a great mood. He was quick to welcome us in and provided us with information More

by gomez341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Johnson
May 23, 2016

Always prompt and courteous. They always listen to what I expect to be done to my truck. They give me feed back on recommendations for my new truck and service updates. You can g More

by Chery1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Trentham
May 17, 2016

Service Larry Hill Used Cars sold us a GMC Envoy and throughout the warranty time they always did outstanding work. All personnel within the service departme More

by Lloyd Walraven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier as well. (don't know her name)., Joe Trentham, Jerry Johnson, Chris Jones
May 16, 2016

Service Great to deal with,Joe Trentham did a great job on explaining what needed to be done and showed me the problem,got it fixed in good time More

by Truck man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Trentham
May 25, 2016 -

Cleveland Ford responded

We try to make your experience as simple and convenient as possible for you! We hope we can continue to do business with you again in the future! Take care!

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