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Cleveland Ford - Service Center

Cleveland, TN

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940 Reviews

940 Reviews of Cleveland Ford - Service Center

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June 18, 2016

2 days to replace front wheel bearings at a cost of $700. My wheels had been taken apart to replace ball joints recently so they should not have taken so long.They then told me that I needed more than $5000 i More

by buxtonharold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
June 17, 2016

Outstanding service department I had my F250 serviced recently and Ron Penepent of the service department went out of his way to communicate and see that everything was taken care o More

by RichardBaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Penepent
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2016

Jerry Johnson Larry Hill was excellent! The price is a little steep, but you get what you pay for, the quality is worth it . Ask for Jerry Johnson he'll take care o More

by Ford 150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Johnson
June 17, 2016

Service for oil change Always get fine service and assistance thru Joe Trentham Service Consultant. As repeat customers he always remembers me when I come in. Thanks for pro More

by Fomoco 72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Trentham
June 17, 2016

Oil change Jerry Johnson is the best. He does an awesome job. My car had an oil change and he was finished within 30 minutes. I always feel safe and that I'm not More

by Froggie38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Johnson
June 16, 2016

excellent in every way Although I didn't purchase vehicle from this dealer, their service has been the best of any Ford dealership I have ever used. Just keep up the good w More

by SeinnA11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Johnson
June 15, 2016

Wonderful service I had to have a car towed because it died in my driveway. I had the car taken to Larry Hill Ford, where Jerry Johnson promised to take care of the car More

by Asalyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Johnson
June 13, 2016

Quality Service Department Joe and the guys at Larry Hill Ford's Service Department make routine service a pleasant experience every 5,000 miles. Thanks for taking care of the c More

by FordFanatic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Trentham
June 13, 2016

Excellent service for our new Edge Thanks to Jerry Johnson for excellent and personal customer service. Have known and dealt with Jerry at Larry Hill Ford/Imports for a long time. He More

by mckenziet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Johnson
June 13, 2016

Always a good experience I feel like a real person when I'm at Larry Hill, not just a car owner or business prospect. I never worry about being talked into service I don't ne More

by cindylarche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clyde, Jerry Johnson
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