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Cleveland Ford - Service Center

Cleveland, TN

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939 Reviews

939 Reviews of Cleveland Ford - Service Center

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December 12, 2019

Friendly Service Department Great service from Ryan Martin in the past and with Brian this time. My daughter is a college student and they made her feel comfortable throughout t More

by WaveFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Taylor
December 11, 2019

Service Visit I went in for regularly scheduled service - oil change, air filters, and I thought, at 30,000 miles, substantial fluid replacement. However, the tech More

by Coach S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2019

Excellent service . Was kept updated. Time frame for service was excellent. Service would have been better with vacuuming interior.Overall excellent service. Very good More

by michaeldcouture70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destiny Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2019

They always work me in for service. They do a good job and let me know if any problems they find. Great job good people to work with. Nice people noce people More

by s2boyd
Recommend Dealer
Yes
Employees Worked With
Ron Penepent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2019

Justin didn’t have the appointment made online, but he took my car in right away. He told me about a problem with my car I was not aware of and fixed it without charge. Could not find better service anywh More

by K Hubb
Recommend Dealer
Yes
Employees Worked With
Justin Spak
December 06, 2019

Excellent Customer Service They were able to get my car in and do the work in a timely and efficient manner. Everyone was friendly and my welcoming. Would highly recommend. More

by aliceartime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Penepent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Tackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2019

Fast and efficient I had my brakes checked and an oil change done. There was no trying to have work done that wasn't necessary. I always have excellent service at Cleve More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Penepent
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2019

Great Service My car had transmissions problems while traveling away from home. Cleveland Ford took care of the issue, and everyone was very professional and frien More

by APRIL10
Recommend Dealer
Yes
Employees Worked With
Ron Penepent
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2019

oil change The first service on my 19 f150. Everything was done right! Thanks Ryan Martin! Why use twenty five words when you don't need to! More

by T.K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2019

I can never seem to get it right I spoke with the person I spoke with the person working onmy truck three times all three times I told them I wanted a diagnostic test ran an it still was not done More

by Martie1998
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil
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