Cleveland Ford - Service Center

Great Service Very Efficient, Friendly, and Quick Service. I didn't have to wait long and they gave me an estimate for tires when I checked out. Very Efficient, Friendly, and Quick Service. I didn't have to wait long and they gave me an estimate for tires when I checked out. More

I went in for an oil change and tire rotation My trip in was simple. It took under an hour. Joe was super helpful and had excellent customer service. I was unsure what the process was but Joe help My trip in was simple. It took under an hour. Joe was super helpful and had excellent customer service. I was unsure what the process was but Joe helped me and took me to the waiting room. More

Hot summer day breakdown !!! I had a serious coolant leak with my 2000 Thunderbird I was greeted by Jerry Johnson he got everything set up for service on the car. I had no appoint I had a serious coolant leak with my 2000 Thunderbird I was greeted by Jerry Johnson he got everything set up for service on the car. I had no appointment the car was towed in to Larry Hill Ford Jerry was very informitave polite and like meeting an Old friend he made sure I was taken care of. The problem was solved in a timely manner. Thanks Jerry for going the extra mile..! More

Amazing customer service! I have purchased four cars from Larry Hill Ford/Imports. Each time my salesman has been the absolute best. They have gone above and beyond to make sur I have purchased four cars from Larry Hill Ford/Imports. Each time my salesman has been the absolute best. They have gone above and beyond to make sure I was completely satisfied! I will always refer anyone who I hear is car shopping to Larry Hill. This past experience Brandon Walker was an absolute jewel and made a stressful time for me so much better. I recently brought my car in because the check engine light came on and Jerry Johnson was so caring and empathetic about what could be wrong. I was blown away with his customer service! Such a blessing to me! More

Service dept Very professional. Prompt service. Good quality. Very friendly and they really care about the customer! I showed up for a oil change and tire rotatio Very professional. Prompt service. Good quality. Very friendly and they really care about the customer! I showed up for a oil change and tire rotation without a appointment and I was out of there in less than 1 hour!!! HAPPY CUSTOMER!!! More

Oil change well done Was well taken care of in a timely manner, also was offered a coupon for a discount which was very nice. APPRECIATED THE FRIENDLINESS and quick servi Was well taken care of in a timely manner, also was offered a coupon for a discount which was very nice. APPRECIATED THE FRIENDLINESS and quick service More

Excellent Service and attention to my needs Thank you Jerry Johnson and the service manager!Mr. Johnson provides me the confidence and quality service that I gave searched for. I would highly re Thank you Jerry Johnson and the service manager!Mr. Johnson provides me the confidence and quality service that I gave searched for. I would highly recommend this department and Jerry Johnson's service to the customer. More

Service Dept. work The appointment was make correctly & quickly. All work requested was done within a reasonable time of the estimate. Errors: my name was entered in the The appointment was make correctly & quickly. All work requested was done within a reasonable time of the estimate. Errors: my name was entered in the system wrong & so was my cell phone #. All errors were corrected when the car was picked up. I would use the service department again. Time will tell how good the work was done, but I trust it was perfect. More

up front the service consultant Ron Penepent was straight forward so no time was wasted which helped a lot my truck was repaired in a timely manner and i will the service consultant Ron Penepent was straight forward so no time was wasted which helped a lot my truck was repaired in a timely manner and i will deal with them again. thanks More

Oil leak on my powerstroke. Called Jerry after I found a oil leak coming from my F-250. He had me up and going in a day and was very helpful during the whole mess. Thanks Jerry! Called Jerry after I found a oil leak coming from my F-250. He had me up and going in a day and was very helpful during the whole mess. Thanks Jerry! More