940 Reviews of Cleveland Ford - Service Center
My truck Ron is great, everything went smooth and quick. A very pleasant visit. Ron was very helpful and knowledgeable . I recommend him for you to talk to at Ron is great, everything went smooth and quick. A very pleasant visit. Ron was very helpful and knowledgeable . I recommend him for you to talk to at Larry Hill Ford. More
service I took one of my buses to have a front end alignment done. The service tech determined that it needed ball joints as well. It was repaired quickly and I took one of my buses to have a front end alignment done. The service tech determined that it needed ball joints as well. It was repaired quickly and properly. More
Warranty Oil Change I took my 2012 Ford Fusion in for service, a routine warranty free oil change (2 of 3). As always, I receive stellar service from Jerry Johnson who al I took my 2012 Ford Fusion in for service, a routine warranty free oil change (2 of 3). As always, I receive stellar service from Jerry Johnson who always makes me feel like my need is the most important of all. Jerry is very friendly and efficient, making sure that I get the best service possible. More
Service to 2014 Ford Focus Transmission My 2014 Ford Focus needed a new clutch in the Transmission Stutter issues. Brought the car in and Jerry Johnson was my Service Advisor. He was very he My 2014 Ford Focus needed a new clutch in the Transmission Stutter issues. Brought the car in and Jerry Johnson was my Service Advisor. He was very helpful and very polite. He called back when he got an update on the progress and was very nice. More
Great Service! A big thanks to Jerry Johnson in the service department for going the extra mile to make customers happy! Jerry kept me informed during my service. A big thanks to Jerry Johnson in the service department for going the extra mile to make customers happy! Jerry kept me informed during my service. More
Very Courteous Jerry was very courteous and took care of my trucks service in a timely manner and kept me updated on the progress...great guy to deal with Jerry was very courteous and took care of my trucks service in a timely manner and kept me updated on the progress...great guy to deal with More
routine service Routine service was done on a very timely basis. Waiting room was very neat an d clean. Service manager was very friendly and I was very satisfied w Routine service was done on a very timely basis. Waiting room was very neat an d clean. Service manager was very friendly and I was very satisfied with the work performed.. More
Great service! We have purchased numerous vehicles from Larry Hill Ford. Jerry Johnson in the service department always does a great job of getting our vehicles se We have purchased numerous vehicles from Larry Hill Ford. Jerry Johnson in the service department always does a great job of getting our vehicles serviced quickly and at a reasonable price. He keeps you updated during the process and is very friendly and helpful. More
Great customer service I was nervous because we had so many issues with our vehicle and I felt like there was no hope.. so reluctantly I called to see if they could help.. J I was nervous because we had so many issues with our vehicle and I felt like there was no hope.. so reluctantly I called to see if they could help.. Jerry Johnson answered the phone and there was peace of mind all the way. He was very nice and opposite of what the hell I had been through with the vehilce. Although it did cost a few hundred to repair the vehicle I am happy with the outcome, so far so good. More
Service I had taken my Wagon in for oil change was taken in quickly compared to what i thought and i was able to get my cell phone set up on my vehicle as wel I had taken my Wagon in for oil change was taken in quickly compared to what i thought and i was able to get my cell phone set up on my vehicle as well very Happy Thanks Ted More