Cleveland Ford - Service Center

Quick Service I went to Larry Hill to have my car serviced for regular maintenance. Immediately, the staff were helpful and taking care of my vehicle. There were se I went to Larry Hill to have my car serviced for regular maintenance. Immediately, the staff were helpful and taking care of my vehicle. There were several customers already and Ron said it may be awhile. I was in and out in 30 minutes with everything taken care of and friendly customer service. Larry Hill always excels. More

Quick Service Service was much faster than I expected. Found that I needed a new battery that I had not even thought about, my battery was as old as my 6 year old Service was much faster than I expected. Found that I needed a new battery that I had not even thought about, my battery was as old as my 6 year old vehicle. More

Great, fast service on my new vehicle. I had my first scheduled service on my new vehicle today. the Service Advisor (Jerry Johnson) was great! Very professional and the service time was mu I had my first scheduled service on my new vehicle today. the Service Advisor (Jerry Johnson) was great! Very professional and the service time was much faster than I anticipated. Very happy that I bought a vehicle here and the service plan. More

Awesome Service Never disappointed. We've taken our Ford Edge and our F150 in to Larry Hill for all of our services since we moved here to Cleveland TN five years ago Never disappointed. We've taken our Ford Edge and our F150 in to Larry Hill for all of our services since we moved here to Cleveland TN five years ago. Everyone we've ever come in contact with has always been friendly and professional. All work has been done well and fair priced. More

Great It was flawless salesman did an awesome job car is better than anything we had expected wonderful staff very friendly and professional looked out for It was flawless salesman did an awesome job car is better than anything we had expected wonderful staff very friendly and professional looked out for our best interest our third purchase from this lot two thumbs up ! More

the best ever, qiuck and fast outstanding service, friendly the best ever, quick and fast outstanding service, friendly. all the staff was friendly to me. everyone was smiling and very family oriented. i have v the best ever, quick and fast outstanding service, friendly. all the staff was friendly to me. everyone was smiling and very family oriented. i have visited other ford dealership and non compare to Larry hill ford. if you want it done right visit Larry hill ford in Cleveland. thanks larry hill ford More

Service Ron was patient and curtious. He helped me get back in my car quickly and kept me informed. He was very knowledgable about my issue and confident that Ron was patient and curtious. He helped me get back in my car quickly and kept me informed. He was very knowledgable about my issue and confident that it could be fixed More

Jerry Johnson got my car right back to the service center. Took my 2014 fusion in for oil change and tire rotation and was there less than 30 min did a great job and will return on next service date. Took my 2014 fusion in for oil change and tire rotation and was there less than 30 min did a great job and will return on next service date. More

Oil change Came in for an oil change and tire rotation. Was in and out of the service department in 35 minutes. Mr. Johnson made it a point to get us in and ou Came in for an oil change and tire rotation. Was in and out of the service department in 35 minutes. Mr. Johnson made it a point to get us in and out quickly. He was awesome. More

Service Consultant-Ron Penepent-one of the best! Dropped off my 2014 Ford Fusion with an AC blower motor problem. Ron greeted me with a friendly smile, listened to my problem, took my phone number s Dropped off my 2014 Ford Fusion with an AC blower motor problem. Ron greeted me with a friendly smile, listened to my problem, took my phone number so he could call and give me updates. Called me once to tell me of the progress and then called later to let me know they found and fixed my problem. Ron's friendly smile and warm welcome made for a great experience. More