Cleveland Ford - Service Center

Eddie Ackerman exceeded all my expectations!! I brought my vehicle in for it's very first service since purchasing it from Cleveland Ford. The service was quick and I was very satisfied. I will de I brought my vehicle in for it's very first service since purchasing it from Cleveland Ford. The service was quick and I was very satisfied. I will definitely take my vehicle to Cleveland Ford for all my future servicing. More

These guys have exceeded my expectations each time I have come in. I have bought Fords for 25 years!! And have bought from one hixson location. Until switching to cleveland ford! If you need to buy!!,, I come in. I have bought Fords for 25 years!! And have bought from one hixson location. Until switching to cleveland ford! If you need to buy!!,, I suggest John Catlett Sales guy, and the Service Manager Ryan Martin will get the job done right if you need a repair!! More

Great service The service is great here ... Technicians are very helpful, knowledgeable and friendly. This is why I keep coming back to Cleveland Ford for my servic The service is great here ... Technicians are very helpful, knowledgeable and friendly. This is why I keep coming back to Cleveland Ford for my service needs! More

Always get great service. The technicians are very knowledgeable, fast and courteous. Cleveland Ford is place to take your vehicle for any service. I wouldn’t go anywhere else. knowledgeable, fast and courteous. Cleveland Ford is place to take your vehicle for any service. I wouldn’t go anywhere else. More

The entire Ford sales department are always nice and courteous. I've worked with others as well. Phillip, who drives the courtesy car is simply the ....BEST! courteous. I've worked with others as well. Phillip, who drives the courtesy car is simply the ....BEST! More

Cleveland Ford, and especially Ryan Martin, are EXCELLENT Ryan Martin is by far the best service person I have ever dealt with at an automobile dealership in my entire life. He, and Cleveland Ford, have been Ryan Martin is by far the best service person I have ever dealt with at an automobile dealership in my entire life. He, and Cleveland Ford, have been exceptional in every aspect of maintaining my 2001 Ford F-150 truck. More

Fast and friendly service as usual When I noticed my truck's battery having an issue, I immediately called my service adviser, Ryan. He quickly looked over my service history for this v When I noticed my truck's battery having an issue, I immediately called my service adviser, Ryan. He quickly looked over my service history for this vehicle to inform me that I had not replaced the battery on this truck. He then scheduled me in immediately and arranged for shuttle service to take me to my office while my truck was serviced. The service time was quick, and before I long Ryan called me to let me know that my vehicle was ready for pick up. He then arranged for the shuttle service to bring me back to the dealership. Cleveland Ford is always my go to dealership for all of my service needs! More

Everything went great . Ive been doing Business with the for 20 years and I’m going for 20 moor. They treat you like family and call you by name. . Ive been doing Business with the for 20 years and I’m going for 20 moor. They treat you like family and call you by name. More

These people are awesome took care of my needs and then some. Ron penepent was who helped me with my service and he did an awesome job. some. Ron penepent was who helped me with my service and he did an awesome job. More

Service was fast and they kept me informed on the progress. I had a break down and the Ford roadside service was stellar. They took my truck to a dealer in Chattanooga and they said it would be two weeks until I had a break down and the Ford roadside service was stellar. They took my truck to a dealer in Chattanooga and they said it would be two weeks until they could even look at it. I called Eddie Ackerman and he sent a wrecker to get my truck and take it to Cleveland Ford which is where I purchased it. They quickly diagnosed and fixed my truck under warranty. They contacted me several times to keep me updated on the progress and where we stood in the process. I would definitely use them again to purchase a vehicle and have my warranty work performed. More