Cleveland Ford - Service Center

Professional Employees were prompt and timely. Waiting time was excellent. I thought the price of the oil change was a little high. The website was hard to get int Employees were prompt and timely. Waiting time was excellent. I thought the price of the oil change was a little high. The website was hard to get intol More

Very helpful and respectful. They are very friendly and go out of their way to please you. Service advisors are also very nice and explain and answer any questions I had. They are very friendly and go out of their way to please you. Service advisors are also very nice and explain and answer any questions I had. More

service department My service was excellent! Great friendly service. More than just an oil change. Multi-point inspection r is great to keep my vehicle running great My service was excellent! Great friendly service. More than just an oil change. Multi-point inspection r is great to keep my vehicle running great. Best service department ever! More

Service of truck Joe took care of my needs very quickly. He had me in and out in a very timely manner and was super nice and professional. Definitely an asset to the s Joe took care of my needs very quickly. He had me in and out in a very timely manner and was super nice and professional. Definitely an asset to the service department. More

Great Customer Service The customer service was excellent. The service employee that worked with me was friendly and very efficient. I liked the multi point inspection that The customer service was excellent. The service employee that worked with me was friendly and very efficient. I liked the multi point inspection that they give along with an oil change.My wait time was short. More

TRANS TROUBLE FOCUS BROUGHT FOCUS IN FOR TRANSMISSION TROUBLE AND JERRY JOHNSON TOOK CARE OF ALL MY CONCERNS. WOULD RECOMMED THIS DEALER TO ANYONE WHO ASKS. THANK YOU... BROUGHT FOCUS IN FOR TRANSMISSION TROUBLE AND JERRY JOHNSON TOOK CARE OF ALL MY CONCERNS. WOULD RECOMMED THIS DEALER TO ANYONE WHO ASKS. THANK YOU... More

Great service Took my truck in for oil change and was treated great by service rep Ron Penepent. He was very helpful and answered all my questions got my truck out Took my truck in for oil change and was treated great by service rep Ron Penepent. He was very helpful and answered all my questions got my truck out very quickly. More

Clyde and Mark are awesome Had a very odd problem but Clyde and Mark teamed up to make sure they found the problem and got it taken care of. Earned my future business. Had a very odd problem but Clyde and Mark teamed up to make sure they found the problem and got it taken care of. Earned my future business. More

Great Service Jerry Johnson has helped me both times I have waled into the department to get my oil changed. He has been the one who has greeted me and made eye con Jerry Johnson has helped me both times I have waled into the department to get my oil changed. He has been the one who has greeted me and made eye contact with me first when walking into the door. Great man! More

Great Ron and the whole service department has been all ways nice and very helpful each time I have visit the dealership and the service on my car is all wa Ron and the whole service department has been all ways nice and very helpful each time I have visit the dealership and the service on my car is all ways complete. More