Cleveland Ford - Service Center

My experience at the service center. I got excellent service at Larry Hill Ford and I would recommend this service center to my family and friends. The service center staff are very frien I got excellent service at Larry Hill Ford and I would recommend this service center to my family and friends. The service center staff are very friendly and courteous. I would like to especially thank Ron Penepent, one of the service consultants, for all his help! More

Excellent service My husband and I took our 2016 Ford Explorer in for its first service and we were beyond pleased with our experience. Our service consultant (Joe Tren My husband and I took our 2016 Ford Explorer in for its first service and we were beyond pleased with our experience. Our service consultant (Joe Trentham) came right out to meet us and was so friendly. As first time customers, I was a little anxious to see how the service department operated. It was simple. We were made to feel right at home. The cashier was so friendly as well. She treated us like we had been customers all along. I will continue to use Larry Hill Ford for all of my service needs. More

Very good Because of the people and kindness fast very kind and the guy that helped me was very nice if other companies had these kinds of people like the ser Because of the people and kindness fast very kind and the guy that helped me was very nice if other companies had these kinds of people like the service manager and the employee's they are helpful people thank you More

Great experience Really great staff great experience helped me pick out my first brand new car and I love it for sure will have it for a really long time nice people h Really great staff great experience helped me pick out my first brand new car and I love it for sure will have it for a really long time nice people helping me look for what I want and what I need to make me happy More

Routine service This was an unscheduled regular service job on a Saturday afternoon. Joe was able to get my car in right away. The work was done quickly and inspect This was an unscheduled regular service job on a Saturday afternoon. Joe was able to get my car in right away. The work was done quickly and inspection to identify other issues was performed. Fortunately there were no issues at this time. Had there been I feel they would have handled that just as quickly and efficiently. More

Work carried on successfully Actually, this time, the service was completed in a timely manner. As a general comment, my Edge has 165000 miles and it still runs like a top. Larr Actually, this time, the service was completed in a timely manner. As a general comment, my Edge has 165000 miles and it still runs like a top. Larry Hill Forde has done an excellent job keeping my vehicle maintained. More

great oil change service They always do a great job servicing my vehicles but they always take a little long to get it done. But all in all I am always pleased. They always do a great job servicing my vehicles but they always take a little long to get it done. But all in all I am always pleased. More

Excellent Service Ron went above and beyond to fulfill my requests. Service was carried out quickly without a hassle He is a credit to your association. No waiting Ron went above and beyond to fulfill my requests. Service was carried out quickly without a hassle He is a credit to your association. No waiting More

Amazing customer service! I've worked with several ppl over the past 6 months, and they've made it a delight to be there! They love helping their customers and they Always know I've worked with several ppl over the past 6 months, and they've made it a delight to be there! They love helping their customers and they Always know you by name! I went for my oil change and had the pleasure of dealing with Jerry Johnson. I came back later that day and Wayne Sorrels helped me sync up my new phone to my car. I would recommend Larry Hill Ford and ALL its employees to everyone! Thanks everyone there!!! More

Top notch oil change Went in for an oil change on my 2014 Edge along with rotating the tires. They did an excellent job. Everything was completed to my satisfaction. Went in for an oil change on my 2014 Edge along with rotating the tires. They did an excellent job. Everything was completed to my satisfaction. More