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Cleveland Ford - Service Center

Cleveland, TN

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939 Reviews

939 Reviews of Cleveland Ford - Service Center

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March 19, 2020

I called to get an appointment for an oil change and got it right away. I got there and was treated with kindness they were very courteous and helpful. Thank you very much. More

by kspangler322
Recommend Dealer
Yes
Employees Worked With
Ryan Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2020

Service Recently, had my car serviced at Cleveland Ford due to an issue with the technology, the display screen and connection. They took extremely great care More

by dbarnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
February 29, 2020

Awesome service as usual! Cleveland Ford did an excellent job on my 100,000 mile service. I wouldn't have entrusted this important milestone to anyone else. Thank you Ciji! More

by CheezyPoofz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciji Peters
February 25, 2020

We were treated very good and the issues we had were resolved. The first time in there was a little confusion, but Ryan got it taken care of. Thank you Ryan. More

by garrya
Recommend Dealer
Yes
Employees Worked With
Ryan Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2020

Great service. Went out of their way to help me. Checked my car over for free and gave me the information. Also furnished me a ride to pick me up to get my car. More

by paynebrent88
Recommend Dealer
Yes
Employees Worked With
Ryan Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver .
February 21, 2020

Excellent experience i was told about what work needed to be done and how much they cost up front and was asked if i wanted them to continue work before they started More

by Rooster6030
Recommend Dealer
Yes
Employees Worked With
Ron Penepent
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2020

Slow but Sure I scheduled an oil change. Everyone was very nice. I got there 30 minutes early. I was there for an hour and a half. One hour seems a long time fo More

by timothy9820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan
February 08, 2020

great service before I arrived at the dealership the service department called to ask about my problem with my Truck. When I arrived I was treated better than any More

by harper832
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Penepent
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2020

My expearance was great. I like working with Brian because he sees that the job gets done and follows up with me. Also if I need any help he is always there to help. More

by rtojo1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Taylor
February 07, 2020

Service Department This is the second time we have been to Cleveland Ford. The first was with our 2002 Explorer Sport Trac which had a broken break line. They replaced More

by dubanaviator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Taylor
2
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