Cleveland Ford - Service Center

Very Good Service was great. Same as always. I know my wait for unexpected request for oil change, etc. usually takes 1 1/2 hrs to two hours so I go prepared Service was great. Same as always. I know my wait for unexpected request for oil change, etc. usually takes 1 1/2 hrs to two hours so I go prepared with my book or watch tv and drink coffe that is provided. Personnel very pleasant and helpful More

Awesome customer service! Will visit again. Joe Trentham, service consultant, provided the nicest customer service experience I've ever had at a car dealership! Advice I was given impressed me a Joe Trentham, service consultant, provided the nicest customer service experience I've ever had at a car dealership! Advice I was given impressed me and my truck runs better than ever. More

Oil change for a 2016 Ford Superduty Quick service and very friendly, and a better price then other Ford dealers in the Chattanooga area for the Works service package. Highly recommend an Quick service and very friendly, and a better price then other Ford dealers in the Chattanooga area for the Works service package. Highly recommend and Joe Trentham was helpful and efficient, was in and out in under 45 min. More

Ford F150 & My first service visit & review Went in without an appointment. Work was performed perfectly and well under the time quoted. I assumed i'd be waiting for this brake pads & rotors re Went in without an appointment. Work was performed perfectly and well under the time quoted. I assumed i'd be waiting for this brake pads & rotors replacement for over four hours. i am very pleased with the work & the nice way i was treated. I will return for a engine tune up in 15k miles. Thank you Jerry More

Service department There is still service after the sale at Larry Hill Ford....Joe Trentham is an asset to this dealership, they had to keep my car overnight, Joe took c There is still service after the sale at Larry Hill Ford....Joe Trentham is an asset to this dealership, they had to keep my car overnight, Joe took care of me, Lined up the rental I was back on the road and my car was ready next day when I was told it would be... More

5000 mile full service Oil change for new 2016 ford mustang Had a great experience getting my new car serviced for the first time at larry hill ford in cleveland tn. Jerry Johnson took good care of me. I look Had a great experience getting my new car serviced for the first time at larry hill ford in cleveland tn. Jerry Johnson took good care of me. I look forward to my next visit. More

Very helpful and professional. Friendly and respectful. Joe does a great job every time we come in to see them. We use Larry Hill Ford to install and remove our breaks from our driver education vehicles for Joe does a great job every time we come in to see them. We use Larry Hill Ford to install and remove our breaks from our driver education vehicles for Walker Valley High School. They always treat us fairly and kindly. They make us feel like we are appreciated and respected when we come see them. More

Fast service I came for services and was treated really nice and was in and out in about a hour,oil changed ,tires rotated ,everything checked .excellent I came for services and was treated really nice and was in and out in about a hour,oil changed ,tires rotated ,everything checked .excellent More

Sales experience is pleasant and service is up to par Great people,pleasant experiences so far here. I would recommend including this dealership in your next purchase if you're searching for new or used v Great people,pleasant experiences so far here. I would recommend including this dealership in your next purchase if you're searching for new or used vehicles. More

Ultimately Pleased Just another great experience at Larry Hill Ford Service Department! I took my 2009 Ford F-150 in for service and an oil change. As always I was gree Just another great experience at Larry Hill Ford Service Department! I took my 2009 Ford F-150 in for service and an oil change. As always I was greeted with a smile and a hearty " How are you and how can I help you today. Mr Jerry Johnson always without waver goes above and beyond to make sure I receive the best service and the best experience while I'm there. Mr. Johnson is the reason I keep coming back to Larry Hill Ford for my service. Thank you Larry Hill Ford for providing such great service by keeping great employees such as Jerry Johnson. More