Cleveland Ford - Service Center

Very nice to deal with...thank you! Thanks for not making me feel like I just got taken advantage of, I appreciate that! I will be back to fix the issues with my car and to get my new c Thanks for not making me feel like I just got taken advantage of, I appreciate that! I will be back to fix the issues with my car and to get my new car as well! More

Great Service On a very busy Saturday morning, the crew got finished in no time and had me home for breakfast! Having a coupon was just icing on the cake. On a very busy Saturday morning, the crew got finished in no time and had me home for breakfast! Having a coupon was just icing on the cake. More

service department I recently bought a Ford edge from Larry Hill recently had a small problem with my car took it to the service department spoke to Scott Burkart servic I recently bought a Ford edge from Larry Hill recently had a small problem with my car took it to the service department spoke to Scott Burkart service manager told them the problem I thought I was having with the car and he and a mechanic Mark Anderson looked at my problem it wasn't what I thought was when I was very persistent they took it back apart again they were very polite and courteous but find out it was just me it's one of think you're right and ever body else is wrong but find out I was wrong they were right but they were very courteous you got it very nice people always get on my car never have a problem with them they were very professional people I appreciate their work would recommend them to anybody More

Great option for vehicle service Have used Larry Hill's service center for repairs in the past and have been very satisfied. Have started using them for routine oil changes and tire r Have used Larry Hill's service center for repairs in the past and have been very satisfied. Have started using them for routine oil changes and tire rotation now too. Fast and friendly service. Much better than the other options locally. Scott and Pamela are great. More

Great service. Took my car in for routine service on a Saturday morning. Even though there were almost 8-10 cars already waiting, my car was ready in less time than Took my car in for routine service on a Saturday morning. Even though there were almost 8-10 cars already waiting, my car was ready in less time than I was told to expect. Joe Trentham was very helpful and friendly. More

Fuel Rail Sensor replacement My husband and I came in to have the computer put on the scope as the engine light was on. I was told all of what needed to be done but could not aff My husband and I came in to have the computer put on the scope as the engine light was on. I was told all of what needed to be done but could not afford to have everything done. The fuel rail sensor alone would be 497.74 plus tax (taking about 1 1/2 to 2 hours labor). In order to get my vehicle to pass emissions I had to have the fuel rail sensor replaced first. We left to come up with the money needed and when we returned, it only ended up being about 30 minutes which brought the total price down to 297.34. My husband and I were pleasantly surprised not only with the lower price and shorter repair time, but with the honesty of the service personnel. You see, Joe Trentham and his technician could have very well not said a thing about the shorter labor time and just left us sitting for another hour but they didn't. We appreciate the honesty and friendly service. Thank you, Sandra and Darren Gray More

Service Experience Scott Burkhart, service representative, was very professional & knowledgeable about repairs to my ford truck. Scott was key in obtaining free rental t Scott Burkhart, service representative, was very professional & knowledgeable about repairs to my ford truck. Scott was key in obtaining free rental transportation while truck was repaired, making our experience stress free. Great Job.A+A+A+A+ More

Excellent Great place, friendly atmosphere where you feel like family and not a customer. They are very helpful in every way. They keep you up on everything tha Great place, friendly atmosphere where you feel like family and not a customer. They are very helpful in every way. They keep you up on everything that's going on with you vehicle. More

6 hour wait for service arrived at 730 to have issue on vehicle with 27000 miles, was told it would be noon before it could be looked at. They do not do appointments. 10 ca arrived at 730 to have issue on vehicle with 27000 miles, was told it would be noon before it could be looked at. They do not do appointments. 10 cars lined up when I arrived. MAKE APPOINTMENTS and stick to them Larry Hill. Not happy with dealer service dept. More

Brake Service / Transmision Fluid Change F150 Ron was knowledgable on the service performed on my truck. Answered questions I had, and made reccomendations on future service intervals, as I F150 Ron was knowledgable on the service performed on my truck. Answered questions I had, and made reccomendations on future service intervals, as I pull a 35 foot camper cross country with this truck. Very happy with the performance of this truck. One reccomendations that I would have for Ford is to review the margins on service parts, Bit pricey On brake rotors... More