Cleveland Ford - Service Center

85.00 charge for truck under warrant if no problem found Go else ware. I have bought 1 vehicle and had 2 others serviced at this dealership and was told after explaining that my truck popped an engine code Go else ware. I have bought 1 vehicle and had 2 others serviced at this dealership and was told after explaining that my truck popped an engine code on a drive and the engine light come on and then went off after a restart that if they do not find anything that it will be an $85.00 charge. Since they have become Cleveland Ford they have taken stealership to a new level. More

Buyer beware Since this dealership changed from Larry Hill Ford to Cleveland forward it has gone down hill almost instantly. This dealership does not honor anythi Since this dealership changed from Larry Hill Ford to Cleveland forward it has gone down hill almost instantly. This dealership does not honor anything that was promised from Larry Hill. The service department has gone from a five star to 1 star or maybe zero stars if I could put it there. I have purchased close to a quarter million dollars in vehicles between myself and my family in the last few years I will never buy another vehicle from this dealership. They used to have the best service department in the area people that really care about their customers but since Cleveland Ford came in they fired most of the existing employees that in itself is just horrible. Stay away from this dealership if you know what’s good for you there are other good dealerships in our area don’t become a victim like so many of us became after the sale of the dealership. More

2017 Focus I give Cleveland Ford a 5 star rating our salesman Ryan Tibb was very friendly and made us feel right at home and at no time did I feel like I was bei I give Cleveland Ford a 5 star rating our salesman Ryan Tibb was very friendly and made us feel right at home and at no time did I feel like I was being pressured into buying something I didn't want.If you want a pressure free buying.experience you need to check out Cleveland Ford. I have and will continue to recommend them to friends and co-workers. More

SERVICE NEEDED SERVICE ON 2005 EXPEDITION. DROPPED IN WITHOUT APPOINTMENT AND WAS TOTALLY TREATED LIKE FAMILY. NO HASSLE OR EXCUSES. GOT WHAT I NEEDED IN A RE NEEDED SERVICE ON 2005 EXPEDITION. DROPPED IN WITHOUT APPOINTMENT AND WAS TOTALLY TREATED LIKE FAMILY. NO HASSLE OR EXCUSES. GOT WHAT I NEEDED IN A REASONABLE AMOUNT OF TIME AND AM TOTALLY SATISFIED. More

Best Service Ever! We had the best experience ever with Cleveland Ford buying a vehicle. The employees worked as a team, and they tried to find what ever was more conven We had the best experience ever with Cleveland Ford buying a vehicle. The employees worked as a team, and they tried to find what ever was more convenience to us. We were explained every detail of the purchase and the convenience and inconvenience of the vehicle, providing security in what we were buying. They worked in an effective way that could give us a comfortable payment, with a more than fair interest. They did the paperwork as soon as they could and the vehicle was delivered to us sooner than we imagined. We really are very satisfied. Thank you so much for your excellent service! More

Very helpful This ford dealership is fantastic but what makes it even better are the workers. Chris Jones was so helpful. I had to get my brakes replaced and he no This ford dealership is fantastic but what makes it even better are the workers. Chris Jones was so helpful. I had to get my brakes replaced and he not only took care of me, but he did it better and friendly than anyone has before. More

They don't care Hour and 45 minutes for oil change and tire rotation. Then noticed valve stem cap missing and it was quart low on oil. Have tried contacting about iss Hour and 45 minutes for oil change and tire rotation. Then noticed valve stem cap missing and it was quart low on oil. Have tried contacting about issues with no response. More

service writer of the year This review is being written to acknowledge and state that people like Chris Jones is why Larry Hill Ford gets to be dealer rater dealer of the year. This review is being written to acknowledge and state that people like Chris Jones is why Larry Hill Ford gets to be dealer rater dealer of the year. My son called me with a problem with his vehicle around 4:00 on a Friday. I called Chris at LHF and told him. Without any hesitancy Chris said get it here and I'll take care of him and the vehicle. It is that kind of response that helps give a father a little more piece of mind. Thank you Chris. More

First come first served I will not be back because they got rid of the first come first served for the service department . I only get my schedule one week at a time so if t I will not be back because they got rid of the first come first served for the service department . I only get my schedule one week at a time so if they are booked up on my day off I am sol . So someone was going to come out and talk with me what they could do I hung around for about 30 minutes and the guy did not come out. Oh well I will be going somewhere else even if I have to go to a different state. They are getting as bad as the Chattanooga ford dealer. More

Pleasant Service My review is about my service writer and his kindness and professionalism. My wife came home with the low tire light on. I checked and it was low b My review is about my service writer and his kindness and professionalism. My wife came home with the low tire light on. I checked and it was low by about 15 pounds. I put enough air in it to get it to LHF. When I arrived I encountered Chris Jones which was my service writer. He quickly got it in and had it checked. Scott properly repaired the tire. Chris had me on my way very quickly with no problems. This is what an old school guy calls "Pleasant Service". My wife and I thank Chris for being there. I will return to LHF as long as they keep people like Chris involved. Thanks! More