Cleveland Ford

Great Experience - '16 to '19 Upgrade Zach Stephens was a great person to deal with. They were able to find an Explorer with the options I was used to having on my trade-in & they had it r Zach Stephens was a great person to deal with. They were able to find an Explorer with the options I was used to having on my trade-in & they had it ready for pick-up sooner than I expected. I look forward to continuing to visit the dealership for my maintenance & any issues I may have that need warranty work. I recommend that you ask them not to wash your new car. I hope they are thinking about replacing their car wash machine. More

Fast and efficient I had my brakes checked and an oil change done. There was no trying to have work done that wasn't necessary. I always have excellent service at Cleve I had my brakes checked and an oil change done. There was no trying to have work done that wasn't necessary. I always have excellent service at Cleveland Ford. More

Great Service My car had transmissions problems while traveling away from home. Cleveland Ford took care of the issue, and everyone was very professional and frien My car had transmissions problems while traveling away from home. Cleveland Ford took care of the issue, and everyone was very professional and friendly. I was very pleased. More

Great experience all the way around. No pressure at any stage and no attempts to sale unneeded services. Shelby GT 350 was inside the showroom and immaculate. stage and no attempts to sale unneeded services. Shelby GT 350 was inside the showroom and immaculate. More

These guys did a great job following up! I called about the new Ford F350s a month earlier. But the girl kept calling on the phone to see if there was any other way she could earn my business. One afternoo the new Ford F350s a month earlier. But the girl kept calling on the phone to see if there was any other way she could earn my business. One afternoon she called and said she would shoot over new and used 350 dooleys to me. But I never received them. A week later she called again and I told her that I never received the emails, but had looked for them. She had the email address wrong. she resent them to me and I saw a 2019 F350 dooley with 15,000 miles on it that I liked. I was up that day and purchased it. Thank you Cleveland Fort for doing your job! The salesman Mika was excellent as well! And answered every question that I had. I would shop with them again More

We were in the market for a used truck. We found Cleveland Ford Online and a truck that interested us. We made an inquiry through the dealer website. We were contacted and scheduled a appointment to Cleveland Ford Online and a truck that interested us. We made an inquiry through the dealer website. We were contacted and scheduled a appointment to see the truck. Our salesman Tariq was great and so was the Sales Manager. We were able to make a deal and we love our truck. We also love the Lifetime Warranty on our truck. Thanks Cleveland Ford. More

oil change The first service on my 19 f150. Everything was done right! Thanks Ryan Martin! Why use twenty five words when you don't need to! The first service on my 19 f150. Everything was done right! Thanks Ryan Martin! Why use twenty five words when you don't need to! More

Excellent, everyone was very friendly, and helpful. The used car Manager made sure to talk to us too. The whole process was fast, and smooth. I highly recommend Cleveland Ford used car Manager made sure to talk to us too. The whole process was fast, and smooth. I highly recommend Cleveland Ford More

I can never seem to get it right I spoke with the person I spoke with the person working onmy truck three times all three times I told them I wanted a diagnostic test ran an it still was not done I spoke with the person working onmy truck three times all three times I told them I wanted a diagnostic test ran an it still was not done More

Vehicle Direct is an outstanding dealer to do business with. From start to finish sales manager Mike Cates helped us every step of the way to find the right van for my wife’s handicap needs. The relaxed a with. From start to finish sales manager Mike Cates helped us every step of the way to find the right van for my wife’s handicap needs. The relaxed atmosphere during the sale and subsequent financing made us very comfortable. The entire staff was helpful before, during and after the sale. 5 stars!!! More