Back

Cleveland Ford

Cleveland, TN

4.6
5,440 Reviews
Since 2003, Cleveland Ford has been serving the greater Chattanooga, TN area by providing top-notch new and Pre-Owned vehicles as well as high quality service in addition to giving back to the community. Our success lies in our ability to offer the best products, provide superior customer service, and invest in the people of Cleveland, Tennessee and beyond into Athens and Dalton, Georgia.
Contact Dealership

2496 South Lee Hwy

Cleveland, TN

37311

Directions

By Type

Showing 5,440 reviews

January 10, 2020

JD was our salesman, he was outside waiting to introduce himself to us when we pulled into Cleveland Ford. He knew what we were looking for and had a line of cars ready for us to view. He made this process More

by Larry & Judy Cox
Recommend Dealer
Yes
Employees Worked With
JD Catlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Walker
January 06, 2020

Great service The service is great here ... Technicians are very helpful, knowledgeable and friendly. This is why I keep coming back to Cleveland Ford for my servic More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Tackett
December 31, 2019

Great buying experience. Entire staff was friendly. JD (sales) and Chris (finance) worked to get me all rebates possible. Everyone was great after the sale wrapping up detail More

by Roddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Catlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris (finance) I'd give him 5 stars too.
December 31, 2019

Always get great service. The technicians are very knowledgeable, fast and courteous. Cleveland Ford is place to take your vehicle for any service. I wouldn’t go anywhere else. More

by Fomoco 72
Recommend Dealer
Yes
Employees Worked With
Ryan Ramsey , Chris Brewster , Ron Tackett, Ryan Martin
December 27, 2019

It was a very nice and wonderful place to buy a vehicle. I would recommend this dealership to any I know wanting to buy a new or used vehicle More

by lgwsdad
Recommend Dealer
Yes
Employees Worked With
Ben Myers, Brandon Walker
December 25, 2019

The entire Ford sales department are always nice and courteous. I've worked with others as well. Phillip, who drives the courtesy car is simply the ....BEST! More

by Cherylcee
Recommend Dealer
Yes
Employees Worked With
Ron Tackett
December 20, 2019

Cleveland Ford, and especially Ryan Martin, are EXCELLENT Ryan Martin is by far the best service person I have ever dealt with at an automobile dealership in my entire life. He, and Cleveland Ford, have been More

by T Bone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Martin
December 18, 2019

Fast and friendly service as usual When I noticed my truck's battery having an issue, I immediately called my service adviser, Ryan. He quickly looked over my service history for this v More

by hw1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Martin
December 15, 2019

Everything went great . Ive been doing Business with the for 20 years and I’m going for 20 moor. They treat you like family and call you by name. More

by Roger Cates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Walker, Ryan Martin
December 14, 2019

The dealership is a pleasure to visit. Everyone is professional and punctual with appointment times. Questions and concerns are always welcomed. I will shop for my next vehicle at this store.. More

by katsnc2005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Brandon Walker, Braulio Perez
...
6
...