
Cleveland Ford
Cleveland, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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awesome customer service!! This is the best place around town to get your vehicle serviced!! ciji stayed in touch with me through everything and told me about any issues that ne This is the best place around town to get your vehicle serviced!! ciji stayed in touch with me through everything and told me about any issues that needed addressed for future services. More
We highly recommend Cleveland Ford! The service we receive is always top notch. The employees are wonderful to work with. We enjoy working with Ciji as she makes sure our car is cared for as if it was receive is always top notch. The employees are wonderful to work with. We enjoy working with Ciji as she makes sure our car is cared for as if it was her own. More
Staff is top notch! Friendly, knowledgeable and went the extra mile. Especially Ryan Martin. Came in while sick to make sure my repair stayed on track and called twice (once while I was still in TN and also extra mile. Especially Ryan Martin. Came in while sick to make sure my repair stayed on track and called twice (once while I was still in TN and also after I made it back to MN) to see how the truck was running. More
Great The staff was very professional. Ms. Russell do an outstanding job in getting set up and Mr. Martin was a true delight to assist me. The staff was very professional. Ms. Russell do an outstanding job in getting set up and Mr. Martin was a true delight to assist me. More
Problem rectified The issue i mentioned in my review last week was quickly, professionally and satisfactorily rectified by Mr Vierthaler. Problems can and do occur but The issue i mentioned in my review last week was quickly, professionally and satisfactorily rectified by Mr Vierthaler. Problems can and do occur but rarely are they taken care of this quickly. 5 star rating More
This company was very friendly and efficient in getting my Ford Edge repaired and back to me in a very short time. Thanks to Ron Penepent and his staff for all their help. my Ford Edge repaired and back to me in a very short time. Thanks to Ron Penepent and his staff for all their help. More
Maintenance The staff here is wonderful, and takes very good care of you and your vehicle! I highly recommend Cleveland Ford for all your car needs! The staff here is wonderful, and takes very good care of you and your vehicle! I highly recommend Cleveland Ford for all your car needs! More
JD & Ben were amazing! Great service, listened to what we wanted and worked quickly and diligently to meet our needs. Ben started the process and JD finished the deal while Great service, listened to what we wanted and worked quickly and diligently to meet our needs. Ben started the process and JD finished the deal while Ben jumped back in at the end! Great young men who are truly customer friendly and service oriented! I’d give 10 stars if I could! Thanks gentlemen!!! You guys are rock stars!!! Kris Stedman was phenomenal in financing but he’s not on the list below!!! More
Mix up fixed After they diagnosed my sons truck, Ciji called with a cost of repair. I approved it based on what she told me. When I got to check out, the bill wa After they diagnosed my sons truck, Ciji called with a cost of repair. I approved it based on what she told me. When I got to check out, the bill was much more. There was confusion over what was included when she told me over the phone, and I'm sure part of the miscommunication was my fault. But Ciji adjusted the bill to what I thought was fair. That is good customer service. More
Thank you! The is in excellent condition. The car runs great. I am beyond satisfied with my purchase. The staff continues to be courteous and and caring. The is in excellent condition. The car runs great. I am beyond satisfied with my purchase. The staff continues to be courteous and and caring. More