
Cleo Bay Subaru
Killeen, TX
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This dealership is one of the most courteous and professional I have ever dealt with. They’re quick to get your vehicle into the service bay and they troubleshoot and look for potential problems. Se professional I have ever dealt with. They’re quick to get your vehicle into the service bay and they troubleshoot and look for potential problems. Service technician Brandy is very engaging and eager to help you get whatever help you might need as well as pointing you to the refreshment and bathrooms there.they sit down and go through the maintenance report telling you what might need attention or when the next service is due. An excellent dealership. I highly recommend it if you want outstanding service and professionalism. More
Theis dealership washe and waxed my car, with the wi dows down! I have car WAX and WATER on the INSIDE of my 2023 Subaru Crosstrek Ltd.. HORRIBLE EXPERIENCE. Never again! down! I have car WAX and WATER on the INSIDE of my 2023 Subaru Crosstrek Ltd.. HORRIBLE EXPERIENCE. Never again! More
Michael was the best to work with. He was very responsive to questions prior to the sale as well as follow up. Michael is very knowledgeable about the Subaru and made sure we understo He was very responsive to questions prior to the sale as well as follow up. Michael is very knowledgeable about the Subaru and made sure we understood and were comfortable about the purchase. More
Thanks to Paul and Mike for their professionalism and hard work to get the deal done. Thank you! We are lifelong Cleo Bay Subaru customers. Two cars in three years. hard work to get the deal done. Thank you! We are lifelong Cleo Bay Subaru customers. Two cars in three years. More
My transaction was very through and pleasant. This is my second purchase at this dealership and both have been proffesional and pleasant. The service has been easy and fast to solve any issues This is my second purchase at this dealership and both have been proffesional and pleasant. The service has been easy and fast to solve any issues or normal maintenance jobs. More
They listed the vehicle for $29. Once we showed up at the dealership, they upped the price to $30, because the vehicle had a dent in it? Then when I said we would take the car, the Once we showed up at the dealership, they upped the price to $30, because the vehicle had a dent in it? Then when I said we would take the car, they upped the price again to $32, because they found a chip in the windshield. I walked away. The sales manager would not budge or honor his deal. More
Sold me a vehicle with hail damage that was intentionally hidden from me. They lied to me and continue to deny everything. IF the dealer knew of the damage and failed to disclose it, that may have been fra hidden from me. They lied to me and continue to deny everything. IF the dealer knew of the damage and failed to disclose it, that may have been fraud (the intentional misrepresentation of a material, or important, fact, done to induce, or cause, you to buy the vehicle). If so, then this could provide a basis to recover, by a lawsuit if necessary, compensation, such as the different in value between what you did pay and what you should have paid, had the damage been known. However, it is only fraud if they knew of the damage--it is not a misrepresentation to not disclose what you are unaware of. Therefore, you would have to show in court, if you sued, that they did in fact know, or logically must have known under the circumstancs, of the damage. If they did not know, they would not have been liable. More