Cleo Bay Subaru

Sold me a vehicle with hail damage that was intentionally hidden from me. They lied to me and continue to deny everything. IF the dealer knew of the damage and failed to disclose it, that may have been fra hidden from me. They lied to me and continue to deny everything. IF the dealer knew of the damage and failed to disclose it, that may have been fraud (the intentional misrepresentation of a material, or important, fact, done to induce, or cause, you to buy the vehicle). If so, then this could provide a basis to recover, by a lawsuit if necessary, compensation, such as the different in value between what you did pay and what you should have paid, had the damage been known. However, it is only fraud if they knew of the damage--it is not a misrepresentation to not disclose what you are unaware of. Therefore, you would have to show in court, if you sued, that they did in fact know, or logically must have known under the circumstancs, of the damage. If they did not know, they would not have been liable. More

I had to bring my new Outback in to take care of a flat tire. Ended up having to purchase a new tire. The whole process took less than an hour. Yvonne in the Service Dept. was SOOO helpful and made sure ev tire. Ended up having to purchase a new tire. The whole process took less than an hour. Yvonne in the Service Dept. was SOOO helpful and made sure everything was taken care of. Incredible customer service! More

Excellent very helpful and friendly. Every Salesman helps you try to get want you want. Michael Williams is a great Salesman. Thanks for all the hard work. Every Salesman helps you try to get want you want. Michael Williams is a great Salesman. Thanks for all the hard work. More

Sold me and outback with hail damage and claimed, “it slipped through the cracks” by not disclosing that information to me. https://youtu.be/FOoAH16_mmM slipped through the cracks” by not disclosing that information to me. https://youtu.be/FOoAH16_mmM More

The staff at Cleo bay Subaru is great to work with. This is the 2nd vehicle I have purchased from them. The service and sales staff go above and beyond to take care of everything that I need. This is the 2nd vehicle I have purchased from them. The service and sales staff go above and beyond to take care of everything that I need. More

I have no comment because they did everything I asked Them to do so I am very pleased with them Them to do so I am very pleased with them More

Overall great experience. Everyone goes above and beyond to provide quality service. The sales team is very knowledgeable and always willing to take the time to demonstrate th Everyone goes above and beyond to provide quality service. The sales team is very knowledgeable and always willing to take the time to demonstrate the vehicle features and ensure all your questions are answered. The service department continually provides quality maintenance, with constant updates as your vehicle is being serviced. More

Very friendly and helpful. Bailey was patient and answered all our questions. Service department is also excellent. Bailey was patient and answered all our questions. Service department is also excellent. More

The dealership was very friendly and greeted us as soon as we got to the service entrance. The service as quick and the service rep told us about all the repairs that was completed before we left. as we got to the service entrance. The service as quick and the service rep told us about all the repairs that was completed before we left. More

Everyone I encountered at the dealership was friendly and professional. My salesman introduced me to the people at the service counter and everybody had a good attitude and seemed eager to be of service. I professional. My salesman introduced me to the people at the service counter and everybody had a good attitude and seemed eager to be of service. I will return to Cleo Bay if I decide to buy another Subaru. More