
Cleo Bay Subaru
Killeen, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 58 reviews
I bought a used Subaru here because of the high reviews. Big mistake. The “clean” inspection report they gave me was worthless. Within days, a Subaru dealer and an independent shop found a major oil leak, w Big mistake. The “clean” inspection report they gave me was worthless. Within days, a Subaru dealer and an independent shop found a major oil leak, worn suspension parts, and other problems which cost me over $4,000 in repairs. When I told them, they refused to take any responsibility. They misrepresented the car’s condition with false in-house inspection report. The sales process was just as bad: pricing games, high-pressure warranty pushes, and unwanted add-ons. The high rating brought me in, but once the deal was done, it felt like any other dishonest dealership. More
Brandy Lowrey, Service Advisor, is remarkable. Her professionalism, coupled with their expert knowledge, made this serving experience a breeze. Kudos deserve all around for her. Her professionalism, coupled with their expert knowledge, made this serving experience a breeze. Kudos deserve all around for her. More
I bought my car at this dealership and this is the ONLY place I trust to work on it. I had an issue that was difficult in diagnosing and fixing, but the dealership kept me informed every step of the way. place I trust to work on it. I had an issue that was difficult in diagnosing and fixing, but the dealership kept me informed every step of the way. More
The service dept has been amazing when it comes to my car, more so Brandy has always gone above and beyond to make sure anything i was needed was taking care. Definitely recommend going to her for anythi car, more so Brandy has always gone above and beyond to make sure anything i was needed was taking care. Definitely recommend going to her for anything thats needed with your car. More
This dealership has a professional, competent, and friendly sales staff and service department. I got the vehicle I wanted for a fair price. friendly sales staff and service department. I got the vehicle I wanted for a fair price. More
Excellent and efficient service! Quickly replaced an exploded battery and ran diagnostics to rule out any other issues with my Ascent. Kept me apprised throughout. Quickly replaced an exploded battery and ran diagnostics to rule out any other issues with my Ascent. Kept me apprised throughout. More