Cleo Bay Honda

My experience at Cleo Bay with Elaine Cloud I just wanna say that Elaine Cloud is such an awesome professional person, We live in Waco and bought our Civic from Cleo Bay 2 yrs ago, she had our p I just wanna say that Elaine Cloud is such an awesome professional person, We live in Waco and bought our Civic from Cleo Bay 2 yrs ago, she had our paperwork ready and the car we picked out ready to go when we got there. Cleo Bay and all of it's staff were so friendly through the purchase of our new Honda Accord. Thank you Elaine and Cleo Bay! More

Fabulous Service - My first car purchase over the phone I just purchased a Honda from CleoBay when I was all set to buy from a dealer in Austin. Elaine pinged me after an internet search and convinced me sh I just purchased a Honda from CleoBay when I was all set to buy from a dealer in Austin. Elaine pinged me after an internet search and convinced me she could meet or beat the price in Austin. Although I had to wait for the car to arrive for a couple days, the car was sent right to my door step with all the paper work and the process was clearly communicated to me ahead of time. The service was phenomenal and the car was sent after hours to accomodate my schedule. I have never had a car buying experience like CleoBay and I definitely intend to use them for future purchases. Highly recommend them to anyone looking for a Honda! More

FABULOUS -- the smoothest car buying experience EVER! Elaine worked w/us the way internet buyers like to buy - emailed best price saving us time, money, stress-free! Worth the drive from Austin. Elaine worked w/us the way internet buyers like to buy - emailed best price saving us time, money, stress-free! Worth the drive from Austin. More

This has been the happiest and easiest car buying experience, ever, starting with my first e-mail response from Elaine Cloud. We are big Honda fans and have bought most of them from Austin, since we experience, ever, starting with my first e-mail response from Elaine Cloud. We are big Honda fans and have bought most of them from Austin, since we live here. We have passed a few down to our children. This time, I began preliminary shopping while my husband was out of town, which included a test drive of the Crosstour, here in Austin. It was getting the dealership to negotiate on a price, where things got bogged down. Basically, I never got a counter offer. I began to contact other dealerships. Elaine gave me a price which was much lower and in addition, threw in some free amenities, the first time I asked what the best deal was she could give me. In the meantime, other dealers would call and leave messages on my phone, and when I called back, they were busy, and I was transfered to another sales person, Ihad never met, and get the same 21 questions. But no one seemed interested in putting an offer on the table, when I asked. Meanwhile, I had been submitting questions to Elaine, who was giving me her full attention. Darren Renke also contacted me from time to time through e-mail to see how things were going. But really I was getting full satisfaction talking to Elaine. Once I decided on the model and profile of the car, I told her, we'd have to wait until my husband came back and we looked at finances together. I never once felt pressured. I was not getting spam e-mail from her about how I was doing. Every e-mail was in response to one I had sent, and when I said I had all the info I needed and that I'd contact her again when we were ready, once again, there was no pressure, and she didn't contact me until I contacted her. Once I told her we were ready, she said she could get us in and out in 30 mins (ok, it was really 45, but we didn't mind). She knew this was 90 minute drive, we had to make, one way, and we had to get back to work that afternoon. She was really professional, greeted us, had the car prepped and ready. We filled out the contract, and then walked in to see the financial guy, who got us a better interest rate than we expected, BONUS! As soon as we were done there, she walked us out to the car, hooked up my blue tooth, showed me how everything worked, help me to get everything set for the ride home. I could not believe how easy this was. I'm completely satisfied with the type of customer service AND the price, and the interest rate, AND I really do love this car. It drives better than any Accord we have owned and loved in the past. Honda DOES keep getting better. The drive to Cleo Bay is worth it. Its much better than spending hours on the lot, waiting, and wondering what's taking so long and if things are going to work out as planned. Everything was planned on this sale, before hand. All they needed was my signature, down payment and the rest of them time was focused on me and my car getting to know eachother. I'll never do things the old way again, when it comes to buying a car. Elaine really brought me into the millenium about seamless car purchases. I'm loving it! Thanks Elaine! More

Started off great with a honda that we had picked out. Then things went downhill. Our salesman took the time to make things right for us and found us a better deal on another honda odyssey. Couldn't be mo Then things went downhill. Our salesman took the time to make things right for us and found us a better deal on another honda odyssey. Couldn't be more pleased now. Thanks, Henry More

I bought Honda Odyssey/RES from Cleo Bay Honda. Terry Treece is the associate who i worked with for this purchase. He is awesome, professional, knowledgeable and friendly. The buying experience is really Treece is the associate who i worked with for this purchase. He is awesome, professional, knowledgeable and friendly. The buying experience is really smooth.I definitely recommend this dealership to friends. Pros: Price match policy is awesome. Cons: No. More

Terry Treece - of every positive thing that I will talk of him, the most outstanding is the fact he stuck to what he had said about the pricing. There was no seesawing with the price something that I expe of him, the most outstanding is the fact he stuck to what he had said about the pricing. There was no seesawing with the price something that I experienced with other dealers. What he told me was what they charged me for at the dealership. He handled me with courtesy and respect. He did not harass me. Even when I told him I was checking out Mazda and Toyota first, he did not try to push me into their dealership. I was leasing a Honda Civic Coupe 2013. And if you need a vehicle, contact Terry Treece. More

Darrin was the BEST sales guy we've ever dealt with. We were moving back after living abroad and he made the process easy and had the car we wanted ready to go when we got back to the US. He was incredi We were moving back after living abroad and he made the process easy and had the car we wanted ready to go when we got back to the US. He was incredibly easy to deal with and there were no surprises. We were in and out in under 45 minutes. We would highly recommend Darrin at Cleo Bay. We had an excellent experience and got the best price in Texas. More

This is our second experience with Cleo Bay Honda and we couldn't be happier. Have you ever had a negative experience with a car dealership where you have buyer's remorse or think you got a bad deal? We h couldn't be happier. Have you ever had a negative experience with a car dealership where you have buyer's remorse or think you got a bad deal? We had one of those recently at the BMW dealership and it ended up being devastating. Despite our stupid decisions, we brought our situation to Cleo Bay where we spent a few days crunching numbers with them. They researched our trade-in by calling dealerships all over Central Texas (to include Austin) to see how much we could get for it elsewhere. They ended up matching the greatest value of our trade-in, and then some. They were very open with us about where all of their numbers were coming from and were very clear. In the end, we bought a brand new Honda Odyssey, got about 4k off MSRP through their no-hassle guarantee, and ended up with over 12k less debt overall. We are SO happy with our purchase and can enjoy our vehicle without the slightest hint of regret. Thank you Elaine, Terry, and Cleo Bay! More

I did not have to wait around for help when i got to Cleo Bay. As soon as I walked in someone came up to me and asked what they could do to help me. They were not pushy just super friendly. I kept changing Bay. As soon as I walked in someone came up to me and asked what they could do to help me. They were not pushy just super friendly. I kept changing my mind about what I wanted on a Honda Civic Hybrid. They worked with me. When I picked up my new car someone very knowledgeable was there to show me all the gadgets on the navigation system. I cannot remember his name but Darrin Renke asked him to help me. I decided to get custom leather from a shop in Austin rather than take the leather trim offered by Honda. When I told Darrin about that he offered to take care of having the custom leather installed and at a price less than I had been quoted by the shop in Austin. Was a good ride. More