Cleo Bay Honda
Killeen, TX
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Mr. Terry Treece has fantastic communication skills. He has all the answers to your questions and is a terrific Salesman. This man, I would recommend highly. I have never had a problem that Cleo Bay coul has all the answers to your questions and is a terrific Salesman. This man, I would recommend highly. I have never had a problem that Cleo Bay could not solve. This Dealership quality control is on the highest level of any I have dealt with. Their prices are within a reasonable range and they will work with you. This is the third Honda Civic I have purchased from them and would go nowhere else. More
Everyone was top of the line in professionalism, friendliness, and treating the customer as a part of the community. Moreover, the atmosphere is genuine, people are kind without a feeling of string friendliness, and treating the customer as a part of the community. Moreover, the atmosphere is genuine, people are kind without a feeling of strings. Everyone involved worked hard to help us but went above and beyond to treat us like they hoped we would return for our next car as well. Kimberly Smith was our sales associate and it was an honor to work with her, the sales department, and the service team (Rodney Pease) as well. Cleo Bay is a pearl in Central Texas not only with distinguished service, but with things lacking at other places like honor and integrity. By the way, they did not pay me to say these things! They are definitely worth your time, loyalty, and respect. More
This was my 5th car purchased from Cleo Bay and my 3rd from Henry Hunter. He worked hard to find a vehicle that meets our needs. Will definitely be doing business with Henry again! from Henry Hunter. He worked hard to find a vehicle that meets our needs. Will definitely be doing business with Henry again! More
We communicated over email and narrowed my search down to a few vehicles. When I got there, I kept changing my mind. Howard was so wonderful. He showed me car after car until we found just the right match fo a few vehicles. When I got there, I kept changing my mind. Howard was so wonderful. He showed me car after car until we found just the right match for me. And then were done, so I drove my new car home! More
I came for an oil change mid morning, expecting a decently long wait. Was helped from Chris immediately. He warned it might take an hour or longer as they were busy. All was finished, oil change, rem decently long wait. Was helped from Chris immediately. He warned it might take an hour or longer as they were busy. All was finished, oil change, remote battery replaced, brake light bulb replaced (didn't even know about this need), in about 45 min. Very happy! More
I came into the service department for an oil change and Mr. Waddington showed me there was more to do with my car than just an oil change, he helped me understand that my care showed an code something I ha Mr. Waddington showed me there was more to do with my car than just an oil change, he helped me understand that my care showed an code something I had no idea about, but the most important part was, I was not financially ready for the services my car needed, he kindly help me by showing me ways to assist myself in the paying of the services. Chris Waddington was a lot of help. More
NO...Danny R not the issue. we have been a return customer. However, this last purchase is becoming a nightmare, verbal requests and promises, decietfulness. We were not consulted on key issues in o customer. However, this last purchase is becoming a nightmare, verbal requests and promises, decietfulness. We were not consulted on key issues in our purchase contract. We trusted them!! We will see what solutions occur on Monday! I am not hopeful, basically, they jerk us around. More
We suffered a total-loss, frontal accident in our 2009 Honda Pilot and walked away from the accident without injury (or citations on our part). We opted to replace our 2009 Pilot with a 2013 Pilot. Though Honda Pilot and walked away from the accident without injury (or citations on our part). We opted to replace our 2009 Pilot with a 2013 Pilot. Though we've only lived in Killeen for a year, the service dept at Cleo Bay has been first rate in caring for our Honda Pilot (& Crosstour). Our recent experience with the Sales dept was every bit as good as with the service dept. We knew the model Pilot that we wanted. We knew what we considered a fair price. Cleo Bay did backflips to get us in our new Pilot before our insurance loaner car needed to be turned in. They go us the exact color and options we wanted, though it wasn't in their inventory. We got a very fair price. We were treated well. I can't single out any one person at the dealership. Everyone we met was committed to our satisfaction--I think that speaks well of management. And, no, I don't have any stock or ownership in Cleo Bay Honda. I just like Hondas. Now I like Cleo Bay. A lot. More
I've been taking my car here since moving to the area in 2007. I recently took my car in for a repair. This was the first time I was dissatisfied with the service. Ken, the service manager, took time in 2007. I recently took my car in for a repair. This was the first time I was dissatisfied with the service. Ken, the service manager, took time to call and talk to me, which I really appreciated. The dealership refunded the charge for that visit (and offered extra to acknowledge that I've been a regular customer). They do look after their customers. (I gave the cost of service an okay only because I wish it were cheaper for major services.) More