Clement Ford - Service Center

Honest and quick and very professional service! Tell you the truth, in the past I have been very untrusting of Dealer Service, I usually went to private service people and garages to get my service Tell you the truth, in the past I have been very untrusting of Dealer Service, I usually went to private service people and garages to get my service done. I was taken a few times on service , paying for things not needed or far too much. Marshall Ford is the first dealer I have gone to on all my service needs from the start and still going, and it has been a pleasant surprise for me to say the least, I feel that they have my interest and needs up front without any phony and pushy service. I can not say enough praise for the Service Managers and Tech Men that meet and follow through with the work, they are great. I'M sure that I'll deal and buy from this group in the future, and yes I do give them recommendations to my friends, keep up the good work.......... More

Ford us great Have done business with them for 25 years. ALWAYS great service. My current F 250 has over 2000,000 miles and they have helped keep it & me safe on t Have done business with them for 25 years. ALWAYS great service. My current F 250 has over 2000,000 miles and they have helped keep it & me safe on the road More

Warranty item replaces with minimal fuss My 2015 C-Max Energi needed its fuel filler neck replaced. The only minor disappointment was having to wait for the part to be delivered, but that's u My 2015 C-Max Energi needed its fuel filler neck replaced. The only minor disappointment was having to wait for the part to be delivered, but that's understandable with such a rare car. When the part arrived, I was phoned immediately, got it installed later that same day without delay, & was on my way earlier than expected. All at no cost, since my C-Max is still under warranty. I really like this car & am glad to hear there will be more Ford hybrid & plug-in models available in the near future. More

Great Service On Time in and out. I called and made an appointment for my cars service. Was given a convenient appointment for my schedule. I received a friendly text message from Mega I called and made an appointment for my cars service. Was given a convenient appointment for my schedule. I received a friendly text message from Megan the day before reminding me of my appointment. I arrived about 5 minutes before my appointment, the service rep asked if I was waiting, I said yes. He showed me to the waiting room and showed me where the coffee was.. I went out into the showroom and talked to my sales person about how much I loved my new car. I went back to the waiting room, looked up some stuff on my phone. The serviceman called my name and told me everything was done and my car was ready. We did go back to the cashier so I could get a printed copy of the work done for my records. He gave me my keys and I was on my way home. Very fast on time service. More

Service dept what others missed THANK YOU! Marshall Ford Service Department did an expert job and finding the actual issue with my car. I appreciate your honesty and attention detail THANK YOU! Marshall Ford Service Department did an expert job and finding the actual issue with my car. I appreciate your honesty and attention detail.. More

Great Service Tom took care of me right away. I was in and out in a short period of time, no long wait. I was impressed, and appreciated the service very much. Tom took care of me right away. I was in and out in a short period of time, no long wait. I was impressed, and appreciated the service very much. More

Recent service A while back I came in to address the engine light being on. When found, it affected the gas tank but that was too full to address the problem and I A while back I came in to address the engine light being on. When found, it affected the gas tank but that was too full to address the problem and I had to bring it in a few weeks later. So, I brought the car in and the person I had dealt with (Steve Hageman) remembered the incident. Your staff did their usual excellent work in a short time and I was on my way in less than an hour. As I was paying, another gentleman from your service area said he had backed the car into the garage so I would not have to risk the weather outside, as it had been trying to rain. More

Great Service! I purchased my vehicle from this location in 2014 and it was one of my best car-buying experiences ever. Since then, I have my vehicle serviced here I purchased my vehicle from this location in 2014 and it was one of my best car-buying experiences ever. Since then, I have my vehicle serviced here as needed -- the service has always been great! Employees are friendly, helpful & get the job done! More

Visit on Wed Sept 14, 2016 Service staff is wonderful to work with, as usual! We never have a problem making an appointment and they are fast, efficient, and friendly. The who Service staff is wonderful to work with, as usual! We never have a problem making an appointment and they are fast, efficient, and friendly. The whole staff makes having service done on our vehicles a good experience. More

Fast, efficient, courteous service Fast, efficient, courteous service. Good pricing. Friendly staff. Offered suggestions. Would highly recommend. Our family has purchased 3 veh Fast, efficient, courteous service. Good pricing. Friendly staff. Offered suggestions. Would highly recommend. Our family has purchased 3 vehicles at Marshall's. Will most likely go there again when it's time. More