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Clement Ford - Service Center

O'Fallon, MO

2.8
352 Reviews

352 Reviews of Clement Ford - Service Center

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April 30, 2018

Timely Repair I had an issue with a part on my vehicle that prevented it from passing the Emission Inspection. They were able to get me in on short notice. They c More

by Brent123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
April 29, 2018

Quick response Leo gets directly involved with customers and knows me very well. Jim has been there a long time. They are responsive even helping me over the phone More

by DSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Jim
April 29, 2018

Service Marshall Ford I was early but they took me right in. When I called for the appointment I asked about how long would it take for the oil change. She said about 30 mi More

by Kathy60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hageman
April 26, 2018

Car repair (defective AC switch) The repair took several hours to replace a switch under all the instrument panel assembly. I can remember when the battery on some cars was hard to g More

by Marshall1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don't have this information
April 19, 2018

Oil and Fliter changed and wiper blades replaced I get very good service from everyone at Marshall Ford. The service rep and the mechanic that works on my truck is very well trained. More

by gunner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom and Bob
April 19, 2018

As always, great. I was there for just an inspection but the people are very professional and keep you informed of what’s going on. I always recommend Marshall Ford. More

by Judy1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Phelps
April 18, 2018

Service visit Easy to make appointment, accommodated me even though I was early. Finished the work quickly and accurately. I’ve recommended Marshall Ford to all my More

by Johnv56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
April 15, 2018

Very timely. Usually have no trouble getting service appointment. Service tech's are friendly and helpful. Service work is prompt, and service tech,will discuss w More

by Jim123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve service desk.
April 11, 2018

EXCELLENT I always have an EXCELLENT experience when I visit Marshall Ford. Thanks for being a 'GREAT" dealership. Keep up the good work. Always a pleasure ente More

by Jeanette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
April 11, 2018

Service Good timely service. Service agent was friendly and took less than an hour for the works. I love my truck. the 250 Diesel is much better than my F150 More

by Jay Stearns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't Know
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