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Clement Ford - Service Center

O'Fallon, MO

2.8
352 Reviews

352 Reviews of Clement Ford - Service Center

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June 05, 2018

Quick, courteous, helpful I have always found that the employees at Marshall Ford have always taken time to make my wife and I feel welcome. Have always answered our questions More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Downey, Service department personnel, various sales staff.
June 02, 2018

Service Excellent and timely service. Could not be happier with Marshall Ford. They did the service in the time they promised and provided an area to wait t More

by Mac70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim and Ford Service Team
May 31, 2018

Always great service Fast friendly and very nice Will always use this dealer . Great great great I guess they could serve lunch while you wait ! Just all around good More

by Berglk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
May 24, 2018

Always good work with these guys Brian Bohannon does an exceptional job with the service department. Excellent job this time around, and a confirmation text from Megan was timely and More

by KK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Megan, Harlan (set up the appointment)
May 23, 2018

3rd Party Extended Warranty I used Marshall Ford for an extended warranty issue on my 2016 Explorer. Justin kept me informed during every step of the process with little to no e More

by PDRobertson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin McDermott
May 20, 2018

Servvice Had my car in for an oil and filter change. The experience was good, clean shop and curious people. The oil and filter change was completed timely. More

by Deb123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
May 17, 2018

Quick and friendly service. Great service, as always. The service was done very quickly and efficiently. I like the new lounge area, with more room. Maybe put a couch in there More

by MarkyMark0987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan, not sure of the guys name but all were very nice to work with, helpful, and professional.
May 16, 2018

Great service dept. I have bought cars from marshall for many years.. the service department is always top notch for me.. when I had problems with the f250 that I own now More

by tigger63348
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All of the service people at marshal in ofallon
May 13, 2018

Efficient and thorough The service was excellent. It was thorough and pointed out future problems. The appointment time was honored. They were flexible and performed all More

by Dennis 7896
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot
May 09, 2018

Routine Service I was there for a routine service, safety and emissions inspections. Service was completed in a reasonable timeframe. Personnel are always professi More

by kmag9339
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck
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