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Clement Ford
O'Fallon, MO
718 Reviews
We’re proud to be located in the great city of O’Fallon, MO and have been earning the business of customers in St. Charles County and surrounding areas! Clement Ford is a full service Ford dealership – offering also a Service Department & Body Shop.
Get more value on every new or pre-owned vehicle with our 30-Year, 300,000-Mile Power-Train Warranty at Clement Ford with no cost to you. Our goal is to give everybody an opportunity to own a vehicle they love with a price & payment they can afford.
Expect to receive all the information you need in an up-front & laid-back environment that creates a buying experience like no other - experience better, experience the "Clement Way"!
We're a short drive from anywhere in the St. Louis, St. Charles, and Wentzville areas and we hope to be your new favorite dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:30 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:30 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 718 reviews
July 09, 2022
Jamel took care of all my needs and wants when looking at cars, he made sure everything was clean and perfect for me when I took my car home! He made my experience here amazing and I would highly recommend h cars, he made sure everything was clean and perfect for me when I took my car home! He made my experience here amazing and I would highly recommend him to a friend in the market for buying a car More
by gracewilliamson171
Employees Worked With
Jamel Heard
July 08, 2022
Kim and John took AMAZING care of me. They turned a complex situation into a SUCCESSFUL and SATISFACTORY ending....more than my wildest dreams...thanku so much guys ...LOVE YA!!!... They turned a complex situation into a SUCCESSFUL and SATISFACTORY ending....more than my wildest dreams...thanku so much guys ...LOVE YA!!!... More
by Ambrosia.4911
Employees Worked With
John Montgomery, Kim Billups
July 07, 2022
Very accommodating. Easy to ask any questions after the sale. Very willing to work with a budget. Easy to ask any questions after the sale. Very willing to work with a budget. More
by Wjmcmill1
July 07, 2022
I had a wonderful experience. Brandon & his team made every effort to find me the best possible deal. Brandon & his team made every effort to find me the best possible deal. More
by sdickson1977
Employees Worked With
July 06, 2022
Helpful and easy to work with. While there was some initial confusion on pricing they were willing to work through the issues. While there was some initial confusion on pricing they were willing to work through the issues. More
by ssanden3
Employees Worked With
July 01, 2022
Brandon has made our experience effortless, he is not only outgoing to achieve our business but I can tell genuinely care about his customers. With constant texting and providing videos, my experience ha only outgoing to achieve our business but I can tell genuinely care about his customers. With constant texting and providing videos, my experience has been seamless. We purchased a NEW Ford Bronco, he took the initiative doing all of the leg work to accomplish this in a short period of time. Mike in finance was also very accommodating. Brandon is the definition of what a salesman should be and I hope he is recognized for his excellence. More
by crystallh85
June 30, 2022
Recently purchased a used vehicle from Clement Ford. Prior to that my family and extended family have purchased at least 6 cars from what used to be Marshall Ford over the years. I’m saddened to see Mar Prior to that my family and extended family have purchased at least 6 cars from what used to be Marshall Ford over the years. I’m saddened to see Marshall Ford go. This latest purchase from Clement was for my teenage son. His A/C stopped working 2 weeks after we bought the car. Also, his sync software was not up to date so his Bluetooth connection wasn’t working so we asked them to check that out as well. They fixed the A/C issue which was related to some kind of bad hose. They also ran a software update to get him the latest update. We went to pick the car up and they told us we owed $550+. We were in shock :( 1) with it being such a recent purchase, we had assumed the issues would be covered by Clement. At a Lou Fusz dealership I’ve used in the past I had a similar issue with a past car and they covered it no questions asked 2) they did not make us aware of the bill amount until we came to get the car. I’ve never experienced anything like that 3) we spoke to someone in sales about the situation and they said we were out of luck and they frankly didn’t seem to care about our frustration nor do I think they fully understood the course of events or the facts 4) it makes me question what kind of inspection is done on used cars prior to selling to their customers if we had a car with a bad A/C component and outdated software I put a certain amount of trust in dealerships when I go to them for a car. I no longer have that trust with Clement. My son needed his car back for work so we had no choice but to pay the full amount and leave. More
by TheDude
Employees Worked With
Young guy in sales, Jason Gross
June 28, 2022
Jamel did everything he could with very little I could give. Even made sure my car had everything it needed before it left the lot. From new tires to detailed he exceeded all my needs. give. Even made sure my car had everything it needed before it left the lot. From new tires to detailed he exceeded all my needs. More
by Haley
Employees Worked With
Jamel Heard
June 24, 2022
We have bought 3 autos from Marshall / Clement and will go back for our next auto. go back for our next auto. More
by edzzo8
Employees Worked With
