Clement Ford

Scam Service Department. Quoted ZERO dollars for repair. left with an invoice showing I owed ZERO DOLLARS. On way home from dealer they called and asked me to come back be Quoted ZERO dollars for repair. left with an invoice showing I owed ZERO DOLLARS. On way home from dealer they called and asked me to come back because I owed over $3,000! SCAM! More

The vehicle we were interested in was advertised as $18,500 on cars.com. Upon arrival at the dealership we were then informed that the price was actually $21,500. We were told the $18,500 price was on $18,500 on cars.com. Upon arrival at the dealership we were then informed that the price was actually $21,500. We were told the $18,500 price was only for preferred customers and only if we wanted to finance through the dealership. We already have financing and could have bought the vehicle outright that day. Their loss on a sale that day. Maybe next time advertise the actual vehicle price instead. Bad form… More

Purchase of a new vehicle plus premium added on. Finance department is absolutely atrocious to deal with. They care nothing but up selling and getting you to commit to things you don’t need. Rather Finance department is absolutely atrocious to deal with. They care nothing but up selling and getting you to commit to things you don’t need. Rather than listening to your needs terrible place to deal with. Do not buy anything from this company if you’re from out-of-state More

Call was a true pleasure to work with! We’d reckon for sure! We love our new truck! We’d reckon for sure! We love our new truck! More

The price you see is not the price you get. Add $3000 for fine print Add $1500 for some nonsense protection package Add $600 “doc fee” Add $200 for nitrogen in tires (no joke) Avoid. Add $3000 for fine print Add $1500 for some nonsense protection package Add $600 “doc fee” Add $200 for nitrogen in tires (no joke) Avoid. More

Bought a used vehicle in September of 2022. Two weeks after I bought it, the water pump went out. It was. Used Jeep with only 32,000 miles so it SHOULD have been covered under manufacture warra Two weeks after I bought it, the water pump went out. It was. Used Jeep with only 32,000 miles so it SHOULD have been covered under manufacture warranty. I say should have because MOPAR said the work had to be done by a Jeep dealer. To my surprise I got a call from the Jeep dealer asking who was going to cover the bill. I said it should still be covered under the manufacturer warranty. Her response was that normally that would be true but when they ran my VIN, it came back as a Canadian registered vehicle. I had no idea nor did I even know what that meant until she explained it to me. It went back to Clement and they were nice enough to fix it. Now with only 57,000 miles on it, it is in getting a new transmission. Thankfully I had bought an extended warranty at purchase so I will only be out my deductible BUT had it not been a Canadian registered vehicle this would have also been covered by manufacturer. Now when I pick it up from getting a new transmission, MOPAR will not warranty it at all because it is a Canadian vehicle like it would have, had it been a US vehicle. I was not told that the vehicle I was purchasing was a Canadian vehicle before I purchased it. This was a shady deal at best! Had I been told that this vehicle was a Canadian registered vehicle prior to purchase and what that meant, I would not have purchased this vehicle. NEVER AGAIN! More

Matt was very helpful easy to talk to He helped me with my first experience buying this great car on my own. He was honest and trustworthy. I would recommend him to anyone with my first experience buying this great car on my own. He was honest and trustworthy. I would recommend him to anyone More

Chris King helped us get into our new 2023 Expedition Timberline. He is easy to work with and made the process very fast. Timberline. He is easy to work with and made the process very fast. More

Giving 1 star because zero wasn't an option. Take your money ANYWHERE other than Clement Ford! I leased an F150 in 2020 and loved the truck so much, I decided to buy it this year. Feb 28, we Take your money ANYWHERE other than Clement Ford! I leased an F150 in 2020 and loved the truck so much, I decided to buy it this year. Feb 28, we called from the dealer to get the payoff and create the purchase loan. I was given a 60 day temp tag so I had time to receive the title and i could go pay sales tax and get my license plates. 60 days later, my tags are now EXPIRED, I've never received a title, AND I now have a 60 day LATE PAYMENT on my lease because Clement didn't settle it WHILE I'm making payments on my truck loan! I've tried my salesman, who's no longer there, left messages for their Finance guy AND the General Manager, with NO RESPONSES! So I am driving illegally thanks to them, and my credit has been ruined because they couldn't handle the paperwork. BUY FROM LITERALLY ANY OTHER DEALER!! You've been warned! More

Chris King made the buying process easy I will buy more vehicles from him in the future. vehicles from him in the future. More