Clement Chrysler Dodge Jeep Ram Florissant

This dealership was willing to work with me on a per-certified 2010 PT Cruiser with 11K miles on it. Overall my experience working with the above individuals was outstanding. I would recommend thi per-certified 2010 PT Cruiser with 11K miles on it. Overall my experience working with the above individuals was outstanding. I would recommend this dealership to others. More

Awesome salesperson, LeJuan Pepper! Not high pressured, but had lots of information. Down to earth,friendly,enthusiastic, but not overbearing.. Will definitely recommend this dealer because of our experie but had lots of information. Down to earth,friendly,enthusiastic, but not overbearing.. Will definitely recommend this dealer because of our experience. Financing was great also, with a very easy transaction, finance manager was also extremely nice. Thanks to everyone for making our purchase a great experience for our family. More

I have purchased my last three vehicles from the same salesman,Stan Green.He has always been willing to go the extra mile to ensure that we get just the right type of vehicle to meet our needs,and at a p salesman,Stan Green.He has always been willing to go the extra mile to ensure that we get just the right type of vehicle to meet our needs,and at a price that we can afford.Stan has always come through for my family,and will always be our first choice for any future purchases. More

We have been customers of Tony's dealership for a number of years. My wife purchased a used car there before we were married which we later drove for a number of years. Later we purchased a used Horizon the of years. My wife purchased a used car there before we were married which we later drove for a number of years. Later we purchased a used Horizon there for our son when he was in college, helped my mother-in law in purchasing a used Dodge for her use in the late 1990's. My wife and I were looking for a new van in late 1998, looking at several dealerships. We stopped in here while test driving a new Plymouth van from down the street, and test drove a 1999 Dodge Caravan. They were able to provide us with that Caravan, much better equipped than the other dealer's, as well as a better extended warranty. They even took the Plymouth back to the other dealer. My wife was looking to upgrade from her Champ to a Sebring. I stopped off on a Saturday morning, talked with a salesman and took a test drive of a 1999 Sebring. We stopped at our house, talked with my wife, she loved the car, and she asked me to see if we could test drive it over the weekend. The salesman was not sure that we could do this, but as we walked back into the dealership we ran into Tony, and he told the salesman to do it. We came back in after the weekend, and purchased the car. After the kids both graduated from College, we were interested in a new sedan, so being quite satisfied with Cancila's service, we went there first. We test drove the 2004 Stratus, they said to bring it back in on Monday after work since it was almost closing time. We came back in and purchased the car. We really like the degree and quality of service that we get at Cancila's, they make you feel and know that they are really interested and friendly. When in for service, I met Stan Green, and over the 7+ years that I had the Stratus we visited and talked every time I came in. I told him in 2011 that we were interested in replacing my car for a new one in 2012. He was never high pressure, but just stated that he would work to get me a great deal whenever we were ready. On November 29, 2011 I came in for an oil change, and noticed a 2011 Chrysler 200, that was very appealing. After checking my car in at the Service Dept. and walked out to look over the 200. I went inside, and looked for Stan. We talked about the car, it had only 7,3xx miles on and had been traded in on a larger Chrysler 300. We went out for a test drive and on the way back I asked Stan if I could take it home to show it to my wife. He took me to his boss who said yes, but was concerned when I said we lived in O'Fallon, MO. Tony as sitting next to him, and said to let me take it for an overnight. Needless to say, my wife loved the car, and we came back the next day and purchased the car and extended warranty. Stan has been a good friend, salesman, and all around good person to know, and we will be talking with him and Tony when we decide to replace my wife's Chysler Sebring. Stan's style and sincerity has a lot to do with our being a regular customer of Tony's. More

We have been dealing with Stan for over 20 years, and have recommended him for family members as well. Stan has always been very helpful to us, and has always been very professional and friendly.When eve have recommended him for family members as well. Stan has always been very helpful to us, and has always been very professional and friendly.When ever we needed a new car we have always came in and asked for Stan. More

Al Cole came in on his off day to help us out. He worked very hard along with Mike to get me in something very close to what I was shooting for. i am very satisfied with everything, the truck, customer serv very hard along with Mike to get me in something very close to what I was shooting for. i am very satisfied with everything, the truck, customer service and the service department. More

I bought my used 2008 Sebring Convertible the end of March 2009. I was promised things by the salesman that I only got after I threw a fit and after MANY trips and calls to the dealership. When I was tr March 2009. I was promised things by the salesman that I only got after I threw a fit and after MANY trips and calls to the dealership. When I was trying to buy the car, I was told many things about the vehicle that weren't true. As an example, Does it have heated seats....their answer was no but about 2 days after I bought it, I discovered it did. I knew more about the car than the salesman did. OH and he warned me about buying cars from the auction cause you never know what you are getting. Guess what, when you buy a used car they have to disclose where they bought it from....you guessed it...the auction! Pretty funny. I had a car that I bought at the auction and LOVED it and didn't have half the trouble with it in 4 years that I've have with this one in 3 months! Won't EVER buy another car here. I've had my car in for service 5...yes that is FIVE times since I bought it. I've only had it 3 months. When I bought the car they gave me an expired inspection with which to get my license plates....only found that out when I went to the DMV to do that. I had to go back to the dealership and "WAIT my turn" while they "worked me in". Excuse me, but REALLY? Then I had it in there because the cruise control did not work. When I called to report this, I was treated as if I was some kind of an idiot and didn't know how to turn it on. I can assure you that was not the case. Then I had to take it in because the air conditioner didn't work. Again, it was assumed I didn't know that the button with the little snowflake made the air cool. Wouldn't you think that before they put the vehicle up for sale, they would check this kind of stuff so that they wouldn't have the customer coming back over and over? They would if they cared but they do not. The roof leaks on the convertible top. So in I go again. The question is, "does it leak when it's in the car wash or just heavy rain?" What difference does that make, I ask you. IT LEAKS ALL THE TIME, FIX IT. Before you say convertibles do that...I had one for 4 years and that one never did so it isn't too much to expect. The brakes are squeaking. "oh that's not covered under the warranty". Oh really? Well when I asked what was covered under the warranty, I was told EVERYTHING BUMPER TO BUMPER no exceptions. Not only is it not covered but it's $140 just to check to see what is wrong with them. SO they've lied as well. So today I take it back in so that they can finish fixing rhe roof. I drop it off at 830am. At 2 I call to see what is going on as it is only supposed to take a couple of hours to fix. No one can help me because my service rep is at lunch. REALLY? What if he died....they just keep my car forever? COME ON! So I leave a message and at 4 I call back because I still haven't heard anything. Not sure what they had to do to find the service rep but after sitting on hold for 5 minutes, he comes on and says I can come get it whenever I'm ready. "I haven't had a chance to get to your paperwork. It's been done for quite awhile." THAT is supposed to make it better? So I tell him I need them to come back and pick me up, you know since they dropped me off at work. And he says "Why didn't we give you a rental car?" WOW this guy is brilliant. My response was, I have no idea, why didn't you? My office is approximately 5 minutes from their dealership and apparently it's just too much to expect them to come back and get me. So, this clown doesn't bother to put me on hold, he just sets the phone down. Then he proceeds to leave me there for another 5 minutes while they are trying to get their sh*t together and he comes back and says "I can't find Clarence. I don't know where he is. I don't know what to tell you." ARE YOU KIDDING ME??? How about "let me locate you a ride and I'll call you right back. I know you're busy and sitting on hold gets old so let me figure it out and I'll call you shortly." What a novel idea. BUT NO. I had to get UGLY and tell them nevermind, I would figure it out on my own. So while I'm trying to do that, ten minutes later they call me and say, "Can we send Clarence to come get you". NOT A SINGLE TIME has anyone said I'm sorry. When I left my car there today, he asked me if I'd been in for service since I bought it and I told him this was my 5th visit since March. He actually visibly winced when I said that and then he said, that's not good. I said no it isn't. Let's hope this goes better than the others. WHAT A JOKE!!! More

This was by far the worst purchase experience I've had buying a new car. Only one key could be found for the car, and the lack of follow up by the sales rep forced me to keep calling to see when the $200 buying a new car. Only one key could be found for the car, and the lack of follow up by the sales rep forced me to keep calling to see when the $200 could be replaced. He also kept my license during the paperwork phase, and although he discovered it the next day, only when I called three days later after I discovered it missing did he say 'oh yeah, I've got it-been meaning to call you" I made several trips to the dealer which is far away for us just to get things settled. Their response, "We'll wash your car for you!!" Wow, what service. I would not recommend this dealer to anyone More

When I dropped off my truck for sevice on my fuel tank sending unit, they made me pick up my truck and told me to run it out of fuel over the weekend because they had no place to put the diesel fuel while sending unit, they made me pick up my truck and told me to run it out of fuel over the weekend because they had no place to put the diesel fuel while they worked on it. Would not help with defective air conditioner which was only a few miles past the 36,000 mile warranty despite the fact that air conditioner units were failing prematurely on many Chrysler vehicles. These are only 2 stories of many. I will never buy another Chrysler and for sure will never buy ANYTHING from Marty Cancilla no matter what brand he is selling. More

Purchased Used '06 Ram Full Load from internet...advertised as "pristine", "as new", "All keys and manuals", never damaged... received truck with cigarette burns in the carpets/headline internet...advertised as "pristine", "as new", "All keys and manuals", never damaged... received truck with cigarette burns in the carpets/headliner, truck bed had been hit and resprayed, dent in the rear bumper, radio antenna almost pulled from the fender w/paint damage, dog claw marks in the leather, ONE key only (transponder/remote), Nav DVD and manual missing, grease and oil in the carpets and when I called to discuss these issues all I received was..."We will get back to you." NOTHING. Worst experience I ever had...(go somewhere else!) More