Clement Chrysler Dodge Jeep Ram Columbia

I saw a Grand Cherokee on Columbia CDJR, I inquired about it and stated that I wanted to look at it. Brent Hough, Sales Manager contacted me and I made an appointment for 9/7 at 4 PM. I worked with Roger B it and stated that I wanted to look at it. Brent Hough, Sales Manager contacted me and I made an appointment for 9/7 at 4 PM. I worked with Roger Beavers, he took me to look at the SUV, long story short, they gave me a great deal on my trade in and before I new it, I was in Jeremy's office signing papers and now own a beautiful Grand Cherokee. I couldn't be more happy with my decision or with the dealership!!!!! More

Very courteous and professional operation. Roger Beavers was the key for me to drive 2 hours to this dealership to purchase my new Jeep Grand Cherokee. He was the perfect mix of attention with Roger Beavers was the key for me to drive 2 hours to this dealership to purchase my new Jeep Grand Cherokee. He was the perfect mix of attention without pressuring me. He asked some very important questions to get me to think about what I really wanted and I could not be happier. I was in and out relatively easily and I was pleased with the process. Definitely recommend….and ask for Roger. More

This dealership is very professional and a pleasure to work with thanks to Roger Beavers. He was very knowledgeable and not pushy. He helped me make a decision on which model Jeep was the right fit for work with thanks to Roger Beavers. He was very knowledgeable and not pushy. He helped me make a decision on which model Jeep was the right fit for me. More

Had some complications with figuring out taxes and my license plate. Other then that it was an easy process and everyone was nice. license plate. Other then that it was an easy process and everyone was nice. More

The staff was very friendly. Roger Beavers was very knowledgeable and helpful!! He was not pushy and helped me make my own decisions. Roger Beavers was very knowledgeable and helpful!! He was not pushy and helped me make my own decisions. More

We had a wonderful car buying experience here at Columbia CDJR! Roger Beavers was our sales guy, and we couldn't have been happier with him! Roger is courteous, knowledgeable, and very professional...he we CDJR! Roger Beavers was our sales guy, and we couldn't have been happier with him! Roger is courteous, knowledgeable, and very professional...he went above and beyond to answer our questions and help us get to know our new (to us) Jeep! He even called us back on a Sunday! We love our new Jeep Grand Cherokee and are very happy with our experience with Roger and Columbia CDJR! More

Soooo, long story, but beware before purchasing a vehicle from Columbia Chrylser Dodge Jeep Ram. I went in on Wednesday, July 27th and test drove this suv. We really liked everything about it and we're inter from Columbia Chrylser Dodge Jeep Ram. I went in on Wednesday, July 27th and test drove this suv. We really liked everything about it and we're interested in buying it. After a couple of hours of waiting, the salesmen told me there was some type of issue with the system and to go home so I wasn't waiting forever and he would call when it got settled. Didn't get settle Wednesday. Thurs, July 28th The salesman I worked with was off of work, understandable. I called the dealership twice trying to get some information about my deal, see if they've made any progress and never received a call back all day Thursday. Fast forward to yesterday, Friday the 29th. I contact the salesmen who tells me I need to locate a couple of different documents and that I was approved with a down payment of $3,417. Ok, cool. The vehicle is listed for $19,245. Well after getting the documents and to the dealership, I give them everything but my left kidney at this point and don't mind because I get to drive that pretty car home! NOW, here's where it gets good. Justin, the finance guy, takes me into his office and it's time to sign my life away. He just starts going through wanting to get my signature. I say, "Wait, you haven't asked me if I wanted the service warranty or gap insurance." Justin, "Oh, that's already built into the deal." I said, "Well I don't want the warranty." Justin says, "Well Credit Acceptance REQUIRED it in order to accept the deal." WRONG! Warranties are optional, I also called Credit Acceptance and they verified. He then says, that he'll see if they'll still accept the deal without it..." Whatever. Next, he comes in and as soon as he turns the computer screen, I see the sale price as $22,×××.00. I say, "Wait a minute, that car is listed at 19, 245.00." He then tells me that Credit Acceptance is charging them $4,300 in bank fees and he had to add that to the sale price... Yes, the bank that is BUYING the car from THEM is going to charge them to give them a check.... what!? I said, "Well NO ONE told me until now that the price had even changed. Pretty much get no where and leave. TODAY when I spoke to Justin on the phone, he now claims the price is now 22,×××.00 for reconditioning fees... while also making the $4,300 bank fee statement. Sooooo... which is it?? Needless to say this guy has done nothing but lie and I'm insulted and didn't get to purchase this beautiful Expedition. I took this screenshot yesterday of the vehicle and price and now the car isn't even on their website. Of course.... More

My husband and I came in to see Roger Beavers to look at used cars for myself. I am not a big fan of change and always dread the process. He was so pleasant to deal with. He was kind and made the ENTIRE used cars for myself. I am not a big fan of change and always dread the process. He was so pleasant to deal with. He was kind and made the ENTIRE process easy and even enjoyable! He makes sure his customers are happy and prides himself on doing only the best for them! If you are ever in need of a new car either used or brand new, go see Roger! HE was FANTASTIC! We will definitely be back in the future for any of our car needs! Thank You Roger for a great experience! More

Over the years, my wife and I have always dreaded going to a car dealership for a purchase, trade-in, etc. Not this time! Roger Beavers is the real deal. Love this guy! He is honest. He is easy to tal to a car dealership for a purchase, trade-in, etc. Not this time! Roger Beavers is the real deal. Love this guy! He is honest. He is easy to talk to. He is detailed. He follows through when he says he will. He cares about his customers. Roger actually made the entire process enjoyable... the dealership did as well. Financing was easy. Met the GM and he is committed to making customers satisfied and happy, Again, we were super pleased. We will be back and actually won't dread going the next time. Thanks again Roger and the CDJR team! More

Brad Burke made the whole car buying experience awesome! He was very professional, efficient, and got us taken care of in no time! He was very professional, efficient, and got us taken care of in no time! More