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Cleburne Ford
Cleburne, TX
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I submitted a credit app online and it came back with acceptable terms on the vehicle I was interested in. I was contacted within the hour and asked if I would like to come have a look at it. I set a acceptable terms on the vehicle I was interested in. I was contacted within the hour and asked if I would like to come have a look at it. I set an appointment. Within 45 minutes, the deal was complete and I was out the door counting the time looking the truck over. When a dealer values my time, they gain my loyalty. There was no haggling as I had accepted reasonable terms already. Cleburne Ford will have my business. More
Simply the best customer service, compassion, integrity and professionalism. I will only buy and service my vehicles from them from now on if I can. I have dealt with their sales team, owner, and service t and professionalism. I will only buy and service my vehicles from them from now on if I can. I have dealt with their sales team, owner, and service teams and every interaction I have had was amazing. Their sales staff, managers and owner provide very fair pricing for trade-ins and do not pressure you at all. We were even prayed for at one point as we discussed some pressing issues going on in our family. Not only are they kind and good people, they TOTALLY take care of their customers. We had an issue with a Ford Maverick truck that required multiple investigations to find a solution for, and despite the b2b warranty expiring during the investigation, they kept at it until they finally found the solution. They could have bailed on me since they weren't making any money on the investigation/repair. They could have just said "sorry bro, we can't figure it out and it's not really a warranty issue anymore", but they didn't. They solved the issue and now it's my favorite vehicle I've ever owned, and they are my favorite dealership of all time! I feel like I was take care of as part of an extended family. My wife and I are taking them some home made bread this week as a thank you, and they will by the first place I go for anything and everything vehicle related from now on. May the Lord's grace and favor be upon them and their families. I appreciate them all so very much. More
Walking in I was met with a welcoming and friendly greeting, a presence that felt like home. Not only did I leave satisfied but guaranteed my $ wasn’t to go to waste! greeting, a presence that felt like home. Not only did I leave satisfied but guaranteed my $ wasn’t to go to waste! More
I have purchased two vehiles from this Dealership. Jerry San Miguel is the only salesman that I will use he is Awesome Roberto Rueda did a great job with financing Jerry San Miguel is the only salesman that I will use he is Awesome Roberto Rueda did a great job with financing More
Everyone at Cleburne Ford was very helpful and they make you fell important. Could not ask for better sales and finance team. Thanks to all that works there. you fell important. Could not ask for better sales and finance team. Thanks to all that works there. More
Great dealership. Sales and service departments are both Great people. Purchased New Bronco while getting oil changed on other vehicle. Good price on oil change when c Sales and service departments are both Great people. Purchased New Bronco while getting oil changed on other vehicle. Good price on oil change when compared to fast lube price. More
Recently purchased a 2019 Porsche Cayenne, unfortunately dealer claimed A/C worked great. Upon delivery, the air conditioning did not work leaving us with a vehicle that needed to go to the shop on day one dealer claimed A/C worked great. Upon delivery, the air conditioning did not work leaving us with a vehicle that needed to go to the shop on day one since it’s 95 degrees outside. Dealer so far is denying that they intentionally misrepresented the vehicle condition to out of state buyer. Hoping they will repair the vehicle out of good faith to restore customer satisfaction and trust. I’ll report back if a positive scenario unfolds. Till then BUYER BEWARE! More
Sam the salesman was easy to work with. He was not pushy and willing to answer any questions I had. I wasn’t planning on buying my truck the day I went in. Things just seem to fall in pl He was not pushy and willing to answer any questions I had. I wasn’t planning on buying my truck the day I went in. Things just seem to fall in place. Great trade in price and there was a price on the new truck I couldn’t walk away from. The manager came by and asked me if there were any questions I had about the truck. Everyone was very friendly and helpful . (5 stars) to Cleburne Ford. More