Clearwater Toyota

The sales personnel at this dealer were honest and professional. I would highly recommend Clearwater Toyota. professional. I would highly recommend Clearwater Toyota. More

Hasain and Johnny were perfect! ! Rocco was very helpful.Everyone was aware of our flood issue and treated us wonderful. ! Rocco was very helpful.Everyone was aware of our flood issue and treated us wonderful. More

The service is quite possibly the worst in the county, maybe the state. A simple tire rotation (20-minute service) takes upwards of 60-75 minutes. There are dangerous recalls involving risk of fire, loss maybe the state. A simple tire rotation (20-minute service) takes upwards of 60-75 minutes. There are dangerous recalls involving risk of fire, loss of power, and non-deployment of airbags on many of the newer models, but parts are often unavailable and service usually takes 6-8 hours or more. The technicians are known to leave tools or other personal items in customer vehicles and often times, customers call with complaints about missing oil caps or major concerns that began only after a recent service. The service advisors, rarely (if ever) answer the phones and you should count yourself blessed if they grace you with a call back. You can wait days and even weeks for a status update. If you're promised to be back in your vehicle by the end of the day, expect to be transferred to a voicemail while your vehicle lays disassembled in the shop overnight and you have no ride to work the next morning. Should you happen to wait in the lobby, expect to see a few boring 3-hour movies while you wait for your advisor to get done hiding from you in the shop or chatting about home renovations with the boss. For the love of God, don't use the coffee machine; it recently spent weeks being deep-cleaned by the manufacturer only to be re-infested immediately by ants and roaches and know that there's a bottle of toxic insecticide in the cabinet underneath right next to the sugar packets, coffee beans, and latte powders. If your vehicle is totaled during a hurricane, your insurance company will spend WEEKS trying to reach anyone at all regarding photos or release information and daily storage fees will continuously add up as the calls get ignored. There have been hurt employees too scared to file for worker's compensation because they know they won't pass the mandatory drug testing, so they have to continue working in pain to avoid being fired. There's also a creepy older man working there who spends A LOT of time offering kids trips to Busch Gardens, staring at young women in the lobby, and taking photos of female co-workers on his phone. Be wary of the third-party glass vendors who may pick at your windshield or top off your wiper fluid; they're just trying to sell you an aftermarket windshield that they claim is OEM. All in all, this is not the place to bring your business unless you want to be charged a lot of money to be without transportation for longer than you anticipated. P.S. - If you post an honest review like this that reflects negatively on their service, they will try to entice you with free service or otherwise coax you into removing the review. More

An Excellent Customers Service. Sales person Johnny deserves our sincere thanks. Good job Johnny S Sales person Johnny deserves our sincere thanks. Good job Johnny S More