Clear Lake Nissan
League City, TX
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Sam Cortez was awesome! He was very informative, personable and really made purchasing my car a positive experience. I will definitely refer him to my family and friends. Pete Landry was so helpful personable and really made purchasing my car a positive experience. I will definitely refer him to my family and friends. Pete Landry was so helpful with the financing and Calle Labonte was very friendly and welcoming. All in all a great experience. Thank you so much! More
This was my second vehicle to purchase from Clear Lake Nissan. The staff is friendly, and I never felt pressured to make a purchase decision. When it comes time to buy another vehicle, I'm confident I'll Nissan. The staff is friendly, and I never felt pressured to make a purchase decision. When it comes time to buy another vehicle, I'm confident I'll be buying another Nissan product from Clear Lake Nissan. More
I just went in to look and maybe test drive the Nissan Juke. Claude was great, showed me exactly what I was looking for and I ended up driving out in my new car that day. Everyone there was friendly, help Juke. Claude was great, showed me exactly what I was looking for and I ended up driving out in my new car that day. Everyone there was friendly, helpful, and never pushed me towards something I did not want. It was a great experience and I have already recommended this dealership to others who want to buy a new car but hate the hassle. Thank you, Claude. I love my new Juke! More
I was not looking forward to buying a new car because it seemed like it was going to be such a hassle. Eric helped me in sales. I test drove a car, bought the car, and the process was smooth. Thank you Er seemed like it was going to be such a hassle. Eric helped me in sales. I test drove a car, bought the car, and the process was smooth. Thank you Eric for all of your help. You went above what was required of you. More
My wife picked out the car she wanted - a new Nissan Altima. I went up on a Tuesday to test drive the car myself and to let them look at my wife's trade-in. We haggled for a while over price. This inclu Altima. I went up on a Tuesday to test drive the car myself and to let them look at my wife's trade-in. We haggled for a while over price. This included all the normal sales practices from repeated ridiculous offers for my trade-in to repeated visits to the manager. Finally, they presented me with a document that was close, I counters with a deal of $500 more for the trade in. They agreed, we shook hands and I said that I would be back later in the week to buy the car. At that time, I was dealing with both the manager and the salesman. When we returned on Friday, we were told that our salesman had been let go and they seemed a little unaware of the fact that we were coming in to buy the car. I presented them with the paperwork from Tuesday and they agreed to honor our verbal deal that was $500 off from the final paper document. After a while, I took our infant home and my wife stayed to complete the paperwork and drive the car home. After I left, the salesmen and manager told my wife that they would not honor the verbal deal or the written deal. They claimed that the manager was asking the price to be raised $500 instead of agreeing to lowering it $500. This was an outright lie. Luckily, my wife was able to play them a voicemail from that morning in which that same manager called and asked when we were coming in and confirming the price we had agreed on. They relented and we got the car at the price we agreed on. This is the lowest of low sales tactics - to attempt to raise the price on my wife after I left. Additionally, it seems that the salesman we were originally dealing wit was not actually fired, but is still employed there. Something is very wrong with this dealership. More
Hector worked with me online for a couple of months answering all my questions and concerns. He did a great job of explaining all both online and when I visited the dealership to purchase my new Altim answering all my questions and concerns. He did a great job of explaining all both online and when I visited the dealership to purchase my new Altima. Angel assisted him and was terrific also with explainations regarding lease vs. purchase. I have leased my last two Altima's and had awesome experience with the service department. I do with they still took appointments though. Maybe they could consider that for return/repeat leasors/purchasers. Sure would make life easier for the customer. I would recommend Clear Lake Nissan to anyone. More
Hector let us look until I found what I wanted and worked with us to get the price I wanted. Had an issue with my sunroof within the first week and both hector and Brian in service made sure it was fixed wit with us to get the price I wanted. Had an issue with my sunroof within the first week and both hector and Brian in service made sure it was fixed with barely an inconvenience. Hope my future trips there will be the same experience! More
From the moment we got out of our car when we arrived at the dealership till even the day after my purchase I have been extremely satisfied with Brenda Otero and her customer service! She first greeted us w the dealership till even the day after my purchase I have been extremely satisfied with Brenda Otero and her customer service! She first greeted us when we arrived with a smile and upbeat helping hand personality. On a hot summer day she first asked if we would like something to drink! My husband and I had been car shopping for over 3 weeks now and visited over 25 dealerships all over Houston, Katy, Tomball, Spring, Sugarland and Jersey Village. Not once did a salesman offer us a drink and didn't even bother to come outside. We happen to have already picked out our vehicle online considering we live over 100 miles away from Clear Lake Nissan. When Brenda asked us and we told her which vehicle we were interested in, with NO HASSLE she offered us to take a test drive to check it out! She was able to answer all of our many questions about the vehicle. Her warm personality made us feel comfortable around her from the start. When we told her we were ready to purchase the vehicle she got us the best price possible! We did not have to sit around and wait countless hours nor have to deal with the "typical car salesman" who will try to find a vehicle which would make them the most commission and try and sneak in extra charges that are unnecessary. Brenda made us feel she was doing everything possible to make us feel as if we were getting the best vehicle, the best price and the most of all best customer service! I was also pleased to be greeted by the Sales Manager, Rury. He as well was available for any questions, with a smile! After we purchased the vehicle and came home Brenda was still available to assist with any additional questions. We didn't have to wait for her to respond to emails or wait all day for a returned phone call she was on top of it and got back to us promptly. I will definitely recommend Clear Lake Nissan and my new favorite care sales consultant, Brenda Otero to all my family and friends! "Thank you Brenda, It's people like you that make a difference." More
My car experience was nothing bit pure satisfaction! Brenda Otero was awesome in her knowledge of car sales. There was not one question I asked her she didn't know. While waiting on the paper work to be Brenda Otero was awesome in her knowledge of car sales. There was not one question I asked her she didn't know. While waiting on the paper work to be completed... she checked on us... keep us updated on the progress. The sales person there came by and talked to us as well. I would suggest this dealership to anyone who is looking for a new car or truck. . .and make sure to ask for Brenda Otero. If you are looking for a place that has the knowledge, awesome people skills, best deals....visit Clear Lake Nissian! U will not regret it! More
My experience was very well, the salesperson (Brenda) was friendly, helpful and attempted to make my shopping experience as easy and painless as possible. What ever Brenda was unsure of, she made a point of friendly, helpful and attempted to make my shopping experience as easy and painless as possible. What ever Brenda was unsure of, she made a point of finding out for me. I personally hate car shopping and it was not bad. I will recommend both the dealership and Brenda in the future. More