Clay Subaru - Service Center

Efficient I was greeted warmly, the intake process was efficient and I was kept updated during the whole process. I knew my car was in good hands! I was greeted warmly, the intake process was efficient and I was kept updated during the whole process. I knew my car was in good hands! More

Quick and Easy Peasy Dropped off my car for its 6000 mi service, it was done immediately. Everyone was friendly and helpful. My family has owned many Subaru’s and we thi Dropped off my car for its 6000 mi service, it was done immediately. Everyone was friendly and helpful. My family has owned many Subaru’s and we think they are the best and safest car ever built. More

Super service The reason I have always brought my car here is the wonderful service, especially by John Malloch. Everything is done expertly and on time. John takes The reason I have always brought my car here is the wonderful service, especially by John Malloch. Everything is done expertly and on time. John takes care of my questions and concerns. He explains what needs to be done immediately and what things can wait. I appreciate that honesty. More

Well taken care of John Malloch was a pure pleasure to deal with. He answered all my questions and made sure the correct diagnosis of the problem was made. The dealers John Malloch was a pure pleasure to deal with. He answered all my questions and made sure the correct diagnosis of the problem was made. The dealership made sure the work done that was just slightly out of warranty was taken care of at a minimal cost to me. Thank you very much, John! More

Excellent service I called for an appointment to have a plug put in my tire. John said to bring it in. I thought I would have to wait a few days. I was in and out wi I called for an appointment to have a plug put in my tire. John said to bring it in. I thought I would have to wait a few days. I was in and out within an hour. No worries about having a flat now! I have dealt with John before. Very efficient and personable. Nice working with subaru. More

Under estimated and a long way I was quoted about $800 for work and got charged $916. Scheduled appointment yet still a long wait and had to call to inquire ifready. I was quoted about $800 for work and got charged $916. Scheduled appointment yet still a long wait and had to call to inquire ifready. More

To expensive....what partial refund I went to clay recently to get a tire,I thought price for the tire was why overpriced,also they told me I needed a alingment,but looking at the sales I went to clay recently to get a tire,I thought price for the tire was why overpriced,also they told me I needed a alingment,but looking at the sales slip it said per request of customer,this is not true,they told I needed one!!I will be shopping for tires someplace else in the future and possible service, More

One or more items addressed in service still have issues. Call was made that service was complete. Arrived at dealership an hour later and paperwork was not ready but car was on lot. Took another 30 minutes Call was made that service was complete. Arrived at dealership an hour later and paperwork was not ready but car was on lot. Took another 30 minutes for paperwork. Two items serviced may not be complete. Still have trouble lights on dash. Have to bring car back. More

Please check noise under vehicle @ stinky exhaust. My car was brought in within minutes of appointment time. After checking all possibilities, it was suggested that “stuff “ in the back of my car may h My car was brought in within minutes of appointment time. After checking all possibilities, it was suggested that “stuff “ in the back of my car may have been moving about. They did a thorough check up, driving and checking underneath. I was also asked about what I used for gas. I was using a local, no name, gas. Wasn’t I thrilled when the knocking and stinking stopped after one fill up of a reputable gas. Who Knew?!? Thank you to the entire service crew at Clay Subaru! More

Time to get a new car when your old car calls it quits Working with Fitz & Wens was great. I have never owned a new car so they helped me to get one with no hassle when I brought my old car in for inspect Working with Fitz & Wens was great. I have never owned a new car so they helped me to get one with no hassle when I brought my old car in for inspection. The car had low miles but parts of it were damaged or rusted and would have been expensive to replace. Terms for leasing the new car were explained in detail and Joe handled the paperwork very efficiently. When I picked up the new car, Wens showed me all of the bells and whistles. I could not have asked for a better experience. My family is a Subaru family. This is my fourth Subaru and not my last. Thank you Clay Subaru! More