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140 Reviews of Clay Subaru - Service Center
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May 10, 2023
There was a problem with my front driver side axle. Subaru diagnosed and repaired issue under my 10 year / 100,00 mile extended warranty. Very happy with this visit to Subaru in Norwood, MA. Subaru diagnosed and repaired issue under my 10 year / 100,00 mile extended warranty. Very happy with this visit to Subaru in Norwood, MA. More
by Lori
Employees Worked With
April 04, 2023
Clay service is always very friendly and very professional to deal with! Keeps me coming back! professional to deal with! Keeps me coming back! More
by Pgr2003
December 26, 2022
Professional and patient. Made me understand what was necessary. Dealership itself very clean and comfortable Made me understand what was necessary. Dealership itself very clean and comfortable More
by barnsleyblue
December 12, 2021
My car was towed to the Clay Subaru dealership for service. Overnight my car was broken into. I was never contacted by the dealership but the police. Patrick was very unprofessional and condescending. service. Overnight my car was broken into. I was never contacted by the dealership but the police. Patrick was very unprofessional and condescending. He couldn't even provide me with his full name after being asked multiple times. I had to resort to the Clay Subaru website to find the employees name. Horrible customer service. Patrick conducts himself as if he is a child. More
by Andrew
Employees Worked With
Patrick Francillon
September 30, 2021
I would like to complement Tom who helped me today. I I would like to complement Tom who helped me today. I had two minor issues and was treated with care. I would like to complement Tom who helped me today. I had two minor issues and was treated with care. More
by mimilaws
Employees Worked With
Tom
August 05, 2019
Wonderful service! Amanda was awesome! Great service - explained everything very well and gave me options to help me make an informed decision. She was extremely friendl Amanda was awesome! Great service - explained everything very well and gave me options to help me make an informed decision. She was extremely friendly. And, she was running all over the place taking care of business - a great employee!! More
by madmax
Employees Worked With
Amanda Fournier
July 20, 2019
Incredible Customer Service I found Amanda and Clay Subaru Service team to be extremely friendly and very customer focused. I am generally cautious when it comes to car service. I found Amanda and Clay Subaru Service team to be extremely friendly and very customer focused. I am generally cautious when it comes to car service. Oftentimes, it feels like I'm being up sold (recommended additional paid services that's not needed yet). In the case of Clay Subaru, it feels like the opposite. Amanda went out of her way to make sure that I was not wasting my time and money by answering many questions (and looking up information) over the phone before I decided to bring the car in. When I brought my car in, Amanda made sure I was well taken care of. I found the rest of the Clay staff to also work similarly. The service department at Clay Subaru was quite impressive. I will definitely be back. More
by kalenawang
Employees Worked With
Amanda Fournier
December 27, 2018
EXCELLENT SERVICE In November, during Thanksgiving week, my car needed a major repair. I needed the car for Thanksgiving day. Amanda Fournier (Service) and Joe Allai In November, during Thanksgiving week, my car needed a major repair. I needed the car for Thanksgiving day. Amanda Fournier (Service) and Joe Allain (Finance) were involved with the repair and the service agreement. Each of them made an exerted effort to meet my need. They could not have done more. Their performance was OUTSTANDING. Their concern for the customer was obvious. Due to their efforts, I had my car the night before Thanksgiving. On a scale of one to ten, they are one-hundred. Clay Subaru should be extremely proud of Amanda and Joe, and should keep them in its employ for years to come. More
by bigragu
Employees Worked With
Other Employees :
Joseph Allain, Robert Montpelier, Fitzroy Black, Amanda Fournier
December 11, 2018
Wonderful experience The employees at Clay Subaru are very friendly and helpful. I have purchased 5 vehicles from the dealership and the salespeople were very friendly and The employees at Clay Subaru are very friendly and helpful. I have purchased 5 vehicles from the dealership and the salespeople were very friendly and took their time to explain the different vehicles to me. They were very knowledgeable about the product. I bring all my vehicles in for repairs and the service staff is very prominent in get me out at a timely fashion. More
by Lucymm
Employees Worked With
Other Employees :
Joseph Allain, Patrick Francillon, John Malloch, Robert Montpelier
