Clay Subaru - Service Center

I brought my '07 Impreza wagon here for a check engine light. I spoke with the service dept. manager over the phone before stopping by. When I got there, he was pretty accommodating of the numerous ques light. I spoke with the service dept. manager over the phone before stopping by. When I got there, he was pretty accommodating of the numerous questions I asked and very professional. He agreed to have a technician come out and speak to me when I requested. The performed work that was under warranty and the problem has not resurfaced since then (two months ago) -- additionally the work was done very quickly (about an hour to diagnose and replace the catalytic converter). They also told me that there was a problem with the valve-timing, which I researched online and found is a common problem with this model, but I did not feel comfortable enough with these people to spend $600 fixing something I can't see with my own eyes. In the two months since, whatever it was with the valve-timing hasn't set off any check engine lights. Overall I would give the service department here an "A". It's strange because I used to work at a Toyota dealership, where the service department was pretty grimey, run-down and unpleasant to look at, but the service team was full of really top-notch people who did excellent work. It's difficult to fork over money for some service that you can't see in front of you or immediately judge the quality of with your eyeballs. I highly recommend Prime dealerships if you are considering a non-Subaru vehicle, by the way. I had a first hand behind-the-scenes glimpse of their operation as a salesperson and can vouch for the fact that they won't screw you (I no longer work for them or for any dealership). More