Clay Subaru - Service Center

Airbag warranty Fixed the warranty problem in short order. Left the "Airbag warning light" on. Would turn the light off for a $130 "diagnostic fee" Probably just a Fixed the warranty problem in short order. Left the "Airbag warning light" on. Would turn the light off for a $130 "diagnostic fee" Probably just a Subaru thing. Greedy More

custormer service is excellent and they keep it very clean Rachel is always pleasant and has a smile. She is gracious to every customer who comes in contact with her. Stewart assisted me throughout my car ser Rachel is always pleasant and has a smile. She is gracious to every customer who comes in contact with her. Stewart assisted me throughout my car service visit. He's always polite and professional. John is awesome. Just talking with him over the phone, he's upbeat, very knowledgeable about the car services. I feel he knows the clients personally, and I feel that's because of his personality. More

Satisfied with the Service Department I have always been satisfied with the service that I have received at Clay Subaru. John Malloch is great to work with. He is friendly and always pro I have always been satisfied with the service that I have received at Clay Subaru. John Malloch is great to work with. He is friendly and always professional in his interactions with his customers. I have confidence when I bring my Forester to this location for service. More

Great efficient service My car was finished 15 minutes early! Too bad the employees aren’t welcome to the cookies. Love the water and coffee. Wished I femembered the ex My car was finished 15 minutes early! Too bad the employees aren’t welcome to the cookies. Love the water and coffee. Wished I femembered the exact problem with the Bluetooth. More

Perfection as always This was the first service on my second Subaru - both from Clay. I've been going back since 2012 because I feel assured that the work is done, done p This was the first service on my second Subaru - both from Clay. I've been going back since 2012 because I feel assured that the work is done, done properly, and carefully. More

Service and Repairs The scheduled maintenance and the additional repair work were thoroughly and correctly completed on the date specified. Service personnel identified t The scheduled maintenance and the additional repair work were thoroughly and correctly completed on the date specified. Service personnel identified the problem, obtained the proper replacement parts, and corrected it. More

Fixed right the first time on time. I brought my Outback in for a recall and routine service. Getting a convenient early appointment was easy and I also had an issue I wanted checked I brought my Outback in for a recall and routine service. Getting a convenient early appointment was easy and I also had an issue I wanted checked out Robert, the service consultant, was attentive and assured me I'd be contacted with a diagnosis. I knew the car would need to be there for a couple of hours and the staff provided me with a quick ride home. The call came as promised followed by another call to let me know repairs were completed, ahead of schedule and cost, It's great that Clay Subaru has service discount coupons readily available on line and they are gladly accepted. Excellent visit and communication. My almost 9 year old Outback now performs just like it should. More

Great timing and coordination of auto repair My car while under warranty needed a new engine and clay Subaru couldn't have been better! From the diagnostic work to coordinating and scheduling th My car while under warranty needed a new engine and clay Subaru couldn't have been better! From the diagnostic work to coordinating and scheduling the repair to providing a loaner vehicle to communicating with me daily to completing the job in 5 days I could not have been more pleased. The service team has definitely improved their communication and commitment to customer satisfaction!!! More

Service everybody in the service department is Great John has helped me out many times everybody else is great also I enjoy going there quick in on time if everybody in the service department is Great John has helped me out many times everybody else is great also I enjoy going there quick in on time if not they’ll let you know More

Service Had inspection, wire reconnected under seat, oil change and wipers replaced. I was pleased with the work. Don't recall the names of the service perso Had inspection, wire reconnected under seat, oil change and wipers replaced. I was pleased with the work. Don't recall the names of the service person I interacted with but I was pleased with him. Polite, professional. More