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Clay Subaru - Service Center

Norwood, MA

4.8
159 Reviews

159 Reviews of Clay Subaru - Service Center

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September 14, 2025

Excellent service at Clay Subaru with complimentary wash/vacuum and tire patch service! Very pleased! More

by Silvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2025

Giselle was delightful. Extremely helpful with acquiring me a rental as I had to leave the car for warranty repair More

by ……,
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giselle
Sep 11, 2025 -

Clay Subaru responded

It's a joy to hear Giselle made your experience so smooth and pleasant. Thank you for choosing Clay Subaru, see you down the road!

September 06, 2025

unprofessional rude using profanity to customer. Won’t go anymore and avoid like a plague. Good luck More

by Nkby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar LiDonni
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Clay Subaru responded

Nkby - Would you be willing to discuss your visit with me? I would like to learn more about your experience and what we can do to improve your 1-star rating. Thank you, Oscar LiDonni - General Manager - (781) 762-2400 ext. 3965

September 05, 2025

Tommy Clay and service tech are outstanding. Both gentlemen turned my disappointing day into a marvelous one. Professional, competent, and understanding More

by Stuartchason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Saulnier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Clay.
Sep 08, 2025 -

Clay Subaru responded

Hi Stuart, we are so happy to hear that Tommy and the service technician were able to turn your day around. Thank you for choosing Clay Subaru and for sharing your fantastic feedback with our team!

September 05, 2025

From the beginning of making the appointment to picking up the vehicle, which by the way was earlier than expected, was easy and seamless. Matt who met us when we arrived and walked us through until the e More

by Karina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthee
Sep 08, 2025 -

Clay Subaru responded

Karina, thank you for sharing your outstanding feedback about Matt and the Clay Subaru team! Your recommendation of our sales and service team means the world to us.

August 29, 2025

this dealership is amazing, all the staff here are wonderful and helpful. would recommend to everyone. More

by j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abigail Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Griselle Hernandez
Sep 02, 2025 -

Clay Subaru responded

Thank you for your kind words and recommendation! We truly appreciate you choosing Clay Subaru and look forward to assisting you in the future.

August 29, 2025

Everything went smoothly the waiting area was very accommodating and beverages and munchies were available very pleasant atmosphere More

by jkd359
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Clay Subaru responded

We're delighted to hear you had a smooth experience at Clay Subaru. We hope to serve you again in the future! Safe travels!

August 28, 2025

I worked with Phil and he was genuine, helpful and understanding. He worked with me and his management to find the right balance to what services i needed right away versus what could wait. I go back More

by williammastjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Geller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Clay Subaru responded

We’re delighted to hear that Phil provided such helpful and understanding support, William. Thank you for choosing Clay Subaru and we look forward to your continued visits!

August 26, 2025

Friendly, professional and helpful as usual. Waiting lounge and restrooms were clean, comfortable. They also provided a few refreshment for waiting customers! They get their job done on time t More

by M Gruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Geller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Clay Subaru responded

We love to hear this! Thank you for choosing Clay Subaru and for sharing your support for our team. See you next time!

August 09, 2025

Serious business staff, very helpful, and customer friendly. The staff did not rush me to make a decision. More

by navil.sethna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew LiDonni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Pavlotsky
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