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Clay Subaru - Service Center

Norwood, MA

4.9
139 Reviews

139 Reviews of Clay Subaru - Service Center

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April 21, 2025

I had our 2025 Subaru Forester in for its first scheduled six-month maintenance visit in late March 2025. At the same time I had the service department take care of the recall involving the wheels. The sta More

by Vin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

Wonderful service representatives make this dealership special. Transparent pricing and they stand behind there work. You can’t go wrong with Clay for service or purchasing a new car. So friendly also. More

by Franco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giselle Hernandez
April 16, 2025

Service was done on time and was thorough. A detailed report provided information on the work done and the condition of the vehicle. More

by Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

Friendly, patient service advisor (Griselle Hernandez) took time to explain issues and auto service needs. Clean comfortable drive in service area and waiting room with wife-fi, complimentary More

by Stephdlk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Griselle Hernandez
March 18, 2025

Everyone at Clay Subaru is friendly, professional & knowledgable . I took my car in for an inspection sticker & as soon as I drove into the garage, I was met with several big smiles. They explained wha More

by Andreamuraida
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bethann Monegro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Pavlotsky
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

Competent, professional and respectful service. Trustworthiness is an essential component of any dealership and the Clay team has proven they have it. More

by bksaxman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Saulnier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar LiDonni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Pavlotsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abigail Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

Great fast service. .Employees are very processional. And very nice and comfortable waiting area with free coffee! More

by Jakez99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Have been a customer at Clay ever since my wife inherited a 1985 Subaru. Have always found the service most satisfactory. More

by papaed127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Krasinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar LiDonni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Pavlotsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Geller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

I have generally been satisfied with the service at Clay Subaru, although the cost of service is high. More

by bradleypa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Geller
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Professional, friendly, accommodating, agency. Everything goes smoothly. They even have some refreshments available while waiting for service. Keep you up on progress as you wait. Highly re More

by ACORCORAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar LiDonni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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