Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Clay Subaru
Norwood, MA
600 Reviews
Clay Subaru is located at 842 Providence Highway (Route 1 North on the automile) in Norwood, MA
Massachusetts and Rhode Island drivers prefer Clay Subaru in Norwood Mass. over other Subaru dealerships in the metrowest Boston area.
Our Subaru Sales department, Subaru Service department and Subaru Parts department provide superior quality service to our happy customers every day.
Whether you are visiting us to Schedule Service for your Subaru, Order Parts for your Subaru, Finance or Lease a new Subaru or experience the no hassle professionalism of our experienced Subaru Sales department we have designed this website with easy navigation in mind. Check out our Subaru Service Specials, Subaru Sales Specials and Subaru Special Parts. We update them regularly.You can easily Browse our selection of New Subaru Inventory or Quality Pre-owned Inventory. Subaru Certified Pre-owned available.Don't see the Mass. Subaru you are looking for?
Try our Massachusetts Subaru Locator. Simply fill in the information for the MA Subaru you want, Whether it be the Subaru Outback, Subaru Forester, Subaru Impreza, Subaru Tribeca, Subaru Legacy, Subaru WRX or the Subaru STI and we will help you find it.
We are a premier ranked metrowest Boston Subaru dealer.
We service clients across the country including Norwood MA, Boston Mass., Newton Massachusetts, Natick MA, Quincy Mass., Belmont MA, Worcester, MA, Acton, North Reading, Hanover, Wakefield and Danvers Massachusetts.
Please contact us with any questions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:30 AM - 5:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 600 reviews
February 10, 2022
Where do I even start?! From beginning to end this dealership is a 5 star level of customer service. Joe Rizzo is AWESOME! Very tentative, honest, and greatly detailed. I also loved the full staff! Ro dealership is a 5 star level of customer service. Joe Rizzo is AWESOME! Very tentative, honest, and greatly detailed. I also loved the full staff! Ronnie and Michelle were rockstars, and honestly everyone made me feel super comfortable in the environment, no pressure and slow to walk me through every detail. Jordan in registration is also AMAZING!! She stayed late so that I could leave same day with the car. I am one happy lady! More
by Kate_devine15
January 27, 2022
We have bought 2 cars from her, very professional and courteous, also got the best price around. courteous, also got the best price around. More
by OSCAR48
Employees Worked With
December 12, 2021
My car was towed to the Clay Subaru dealership for service. Overnight my car was broken into. I was never contacted by the dealership but the police. Patrick was very unprofessional and condescending. service. Overnight my car was broken into. I was never contacted by the dealership but the police. Patrick was very unprofessional and condescending. He couldn't even provide me with his full name after being asked multiple times. I had to resort to the Clay Subaru website to find the employees name. Horrible customer service. Patrick conducts himself as if he is a child. More
by Andrew
Employees Worked With
Patrick Francillon
September 30, 2021
I would like to complement Tom who helped me today. I I would like to complement Tom who helped me today. I had two minor issues and was treated with care. I would like to complement Tom who helped me today. I had two minor issues and was treated with care. More
by mimilaws
Employees Worked With
Tom
September 15, 2021
I made an appointment to test drive an Impreza, and when we got there someone else was test driving the car. They ended up buying it and there weren't others on the lot. This was fine and I did not see it we got there someone else was test driving the car. They ended up buying it and there weren't others on the lot. This was fine and I did not see it as the dealership's fault. However John, the sales rep we worked with, was pushy about me trying other models that I was not interested in purchasing. Further, when my mom asked him questions about the difference in footprint/size between the Impreza and Crosstrek, he didn't know, which a following rep at another dealership was able to tell my mom off the bat. John then called me later in the day to try to email me financing information still without having a car for me, which felt pushy once again. Perhaps other reps are better, but I do not recommend working with John at Clay. More
by cecmar351
Employees Worked With
John Bartell
August 28, 2021
Excellent customer service. Made the entire process move along with ease. Attentive and answer any and all questions and always quick to get back to you over the phone when needed. along with ease. Attentive and answer any and all questions and always quick to get back to you over the phone when needed. More
by Oakie_21
June 29, 2021
Matt was absolutely awesome to work with. No high pressure sales pitch when we came in just to gather some information initially and was so helpful when we decided to come back to purchase our Ascent pressure sales pitch when we came in just to gather some information initially and was so helpful when we decided to come back to purchase our Ascent. Definitely ask for Matt! More
by Dan_G
Employees Worked With
May 28, 2021
My 5th new car and best, low key approach with Paula, kept me from shopping around another Subaru. Educational and PAINLESS, for the first time. kept me from shopping around another Subaru. Educational and PAINLESS, for the first time. More
by kevinj.bos
Employees Worked With
May 19, 2021
I bought my third Subaru from Clay Subaru and 2nd from Joe. I love the car and dealing with the Clay team from Oscar to Joe to the service and finance teams is an absolute pleasure. Bar none the best ca Joe. I love the car and dealing with the Clay team from Oscar to Joe to the service and finance teams is an absolute pleasure. Bar none the best car buying experience I've ever had. These guys truly care about their customers and making sure they are taking care off and not taken advantage off. I'll be definitely coming back in the future. I'm obviously biased but if you need a Subaru, go see Joe. More
by Eddie T.
Employees Worked With
March 04, 2021
From first interaction online to pick up so easy to work with. Would recommend to anyone in need of a new (or used) Subaru! Will definitely be back. with. Would recommend to anyone in need of a new (or used) Subaru! Will definitely be back. More
by ashallain
