Clay Subaru

I was interested in an Outback and I was delighted and surprised that I received the very best and most courteous service from Jerry Cohen. He was the most knowledgeable salesman that I have ever come ac surprised that I received the very best and most courteous service from Jerry Cohen. He was the most knowledgeable salesman that I have ever come across. Clay Subaru is lucky to have him. More

I came in to purchase a new car and was browsing through various places to find the best deal and the right car. I had a great experience at this dealership, and went through the entire process with ease. T various places to find the best deal and the right car. I had a great experience at this dealership, and went through the entire process with ease. The sales associate answered all my questions thoroughly and I really feel like I got the best experience due this man. I also went through the finance office promptly and quickly. I would highly recommend this place, and the man who helped me, to anyone looking to buy a new Subaru. More

This dealership needs new management. Knowing they had little room to negotiate with a new Impreza, they valued my trade more than $2000 less than what other dealerships appraised it. Also, the sales m little room to negotiate with a new Impreza, they valued my trade more than $2000 less than what other dealerships appraised it. Also, the sales manager's desk is about 20 feet away while your negotiating and its weird because he low-xxxxx you with the price and never makes eye-contact. He send the salesman over to give you the news. The experience was so bad that I called Subaru headquarters. We went to another Subaru dealership and paid much less. More

I made an apt 24 hours in advance...it would seem reasonable to receive a price for the car I was considering buying. Also the trade in value of the car I drove down there for them to examine. They reasonable to receive a price for the car I was considering buying. Also the trade in value of the car I drove down there for them to examine. They kept me for an hour with no forth coming information. They only wanted to know what I had heard from other dealerships. I did not have this information as they were the first apt. The salesman, Mike was nice enough, but the sales manager was rude. There was no comparison to the professionalism with which I was treated at 2 other dealerships -- both knowing that I was comparing prices. I bought elsewhere the next day. I would not trust this dealership if this is how they treat a prospective buyer. More

It was a pleasure to meet and work with the sales manager Luke Lundburg. He was pleasant, easy going and good fun. No hard sales tactics, gimmicks or tricks. He was focused on making sure I found my perfe Luke Lundburg. He was pleasant, easy going and good fun. No hard sales tactics, gimmicks or tricks. He was focused on making sure I found my perfect vehicle rather than just making a quick sales. I will be taking my new car to him for all my servicing needs during my three year lease. More

I traded in my car for a used Subaru and felt that Bruce Ingram was patient, detailed, friendly & accomodating. I was happy with the deal I got and had a good experience throughout the process, including in Ingram was patient, detailed, friendly & accomodating. I was happy with the deal I got and had a good experience throughout the process, including in the Finance office. I have since returned to have maintenance performed on my car and again had a great experience with the service, right from the person who took my call for an appt. to right through picking up my keys at the front desk when my car was ready. It was a very friendly atmosphere. I will continue to have my car serviced there and will return to see Bruce Ingram for my next Subaru purchase. You leave with the feeling that these people really want to make sure that your satified. More

Stay FAR Away from this dealership. They are HUGE liars. I wasted a Sunday afternoon trying to buy a car that I was told checked out just fine, but when I took an Amtrak to get up there (3 and a half hours I wasted a Sunday afternoon trying to buy a car that I was told checked out just fine, but when I took an Amtrak to get up there (3 and a half hours) the tires were totally bald and you could see the threads on them! Also I was INTIMIDATED into buying the car. They then lied to me some more about paperwork which never came, and lied some more. I was able to get my money back (supposedly) but I am still waiting for my CC refund and my license plates to be sent back (I live in NY and they were going to transfer the plates over) I would NEVER buy anything from these guys EVER, and I advise EVERYONE to stay far away. I am going to be filing a huge complaint with Subaru of America once I get my money and my plates back. More

Was thinking about buying out my lease due to the excellent buyout price vs. the market value. I contacted the finance department and connected with Joey who was very sharp and seasoned to this procc excellent buyout price vs. the market value. I contacted the finance department and connected with Joey who was very sharp and seasoned to this proccess. I felt he was very up front with disclosing all aspects of the transaction as well as what my options were. His detail oriented approach took all the guess work out of my next 5 years of transportation needs. I'm very happy with clay subaru and will return as well as refer friends and family. More

I have been going to Clay Subaru for over three years and have never taken the time to tell them what a great job they do. Richard the Service Manager and John Malloch the Service Advisor always greets me an have never taken the time to tell them what a great job they do. Richard the Service Manager and John Malloch the Service Advisor always greets me an upbeat attitude. They take me on time and then shuttle me to work. They call me when the car is ready and let me know if they have found anything unusual that I should be aware of. In a day were service is long gone and everything goes to voice mail; these guys give you a double dose of excellent service. Respectful, honest, great integrity. Never once have I felt I overpaid for any work. I have owned many cars over the years but never have I experienced service like Clay Subaru offers. When it is time to buy a new car I will get it from Clay because the service department is so fantastic. More

I had an excellent expirence there when I bought my new car there. The salesman was very knowledgeable and was a great help. from the time I walked in to when I drove away was the best car buying expirence car there. The salesman was very knowledgeable and was a great help. from the time I walked in to when I drove away was the best car buying expirence i've ever had. I would deffinatly recamend clay subaru to anyone and everyone that is looking to buy a new or used car. More