Clay Subaru

Fixed right the first time on time. I brought my Outback in for a recall and routine service. Getting a convenient early appointment was easy and I also had an issue I wanted checked I brought my Outback in for a recall and routine service. Getting a convenient early appointment was easy and I also had an issue I wanted checked out Robert, the service consultant, was attentive and assured me I'd be contacted with a diagnosis. I knew the car would need to be there for a couple of hours and the staff provided me with a quick ride home. The call came as promised followed by another call to let me know repairs were completed, ahead of schedule and cost, It's great that Clay Subaru has service discount coupons readily available on line and they are gladly accepted. Excellent visit and communication. My almost 9 year old Outback now performs just like it should. More

Very goog experience at Clay Subaru Purchased a new car at Clay Subaru. Will Krasinski is very knowledgeable and very friendly. He explained every detail of the car to us. I will definit Purchased a new car at Clay Subaru. Will Krasinski is very knowledgeable and very friendly. He explained every detail of the car to us. I will definitely recommend Clay Subaru and Will Krasinski to my friends. More

Amazing I had the best experience at Clay! Very knowledgeable about the cars. Knew exactly what I wanted. Worked with me and price budget to get me the best d I had the best experience at Clay! Very knowledgeable about the cars. Knew exactly what I wanted. Worked with me and price budget to get me the best deal! Joe Rizzo in sales is the best. Very sweet and he takes care of his customers like they were his family. Brian Hebert in finance is amazing at working the numbers and getting the best deal for me! So happy !!! More

Great timing and coordination of auto repair My car while under warranty needed a new engine and clay Subaru couldn't have been better! From the diagnostic work to coordinating and scheduling th My car while under warranty needed a new engine and clay Subaru couldn't have been better! From the diagnostic work to coordinating and scheduling the repair to providing a loaner vehicle to communicating with me daily to completing the job in 5 days I could not have been more pleased. The service team has definitely improved their communication and commitment to customer satisfaction!!! More

Service Had inspection, wire reconnected under seat, oil change and wipers replaced. I was pleased with the work. Don't recall the names of the service perso Had inspection, wire reconnected under seat, oil change and wipers replaced. I was pleased with the work. Don't recall the names of the service person I interacted with but I was pleased with him. Polite, professional. More

No Complaints just accolades for the Clay Subaru Service Tea Bob and John, especially, did a fine job and went out of their way to make me a happy camper. Bob had to fix the date and did so while I waited John Bob and John, especially, did a fine job and went out of their way to make me a happy camper. Bob had to fix the date and did so while I waited John got back to me when I needed information promptly and both men were very nice and polite. More

Service everybody in the service department is Great John has helped me out many times everybody else is great also I enjoy going there quick in on time if everybody in the service department is Great John has helped me out many times everybody else is great also I enjoy going there quick in on time if not they’ll let you know More

First time buyer at Clay but Will Krasinski was great- My 2018 Subaru Outback has many "bells and whistles" that were new to me but Will Krasinski was patient and very helpful about explaining everything. My 2018 Subaru Outback has many "bells and whistles" that were new to me but Will Krasinski was patient and very helpful about explaining everything. I appreciated his knowledge of the car and his guidance in terms of comparisons between the Forester and the Outback. There was plenty of information exchanged but I never felt pressured or rushed. A positive experience - I would recommend Clay Subaru and Will in particular. More

Great service and a great car. I would definitely recommend this dealership to friends and family. Tony was a huge help and was able to find me a great deal. and a great car. I would definitely recommend this dealership to friends and family. Tony was a huge help and was able to find me a great deal. More

Headlight replacement Headlight needed to be replaced, came in without an appointment, greeted well and it was completed within a very reasonable amount of time..I have al Headlight needed to be replaced, came in without an appointment, greeted well and it was completed within a very reasonable amount of time..I have always been very Happy and appreciative of the friendliness and professionalism shown at the visits in Norwood..keep up the great work..sorry I do not recall names very well.. More