
Clay Subaru
Norwood, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:30 AM - 5:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 600 reviews
I had a pleasant experience working with Jerry. I went to other dealerships prior to Clay Subaru and he was by far the best salesman I had. He did a very thorough test drive which lead me to fall in love wit other dealerships prior to Clay Subaru and he was by far the best salesman I had. He did a very thorough test drive which lead me to fall in love with the car. Then he did all he could to get me the best deal and work it into my budget. After dealing with Jerry I was sent to see Joey and figure out my financing. He was very thorough as well. He explained thoroughly all my add on options and gave me the best possible deals. He was very nice, friendly and it was a great experience working with him. After the deal was made, Jerry finished through with the deal very well. He kept in great contact with me while my car was getting ready for me and the automatic remote starter was being placed in. My only complaint is that it took them much longer to give me the car than expected, originally they said the next night I would have it but I did not get it to til the following Monday night (about 5 days after the purchase). Even still I was very happy with Jerry he kept in touch with me all weekend and was very sympathetic and sorry that he could not get me the car sooner. Once he gave me the car he stayed after hours to thoroughly go through all the great things my new car could do! He was extremely helpful and knowledgeable about the car, I'm so happy he was my salesman! He did a great job and I could not be happier with my purchase!! More
Patrick has always been very helpful. I bought my first Patrick has always been very helpful. I bought my first Subaru from him. Recently I bought my second car from Jerry Cohen who made every part of th Patrick has always been very helpful. I bought my first Subaru from him. Recently I bought my second car from Jerry Cohen who made every part of the Process very comfortable and informative. More
I couldn't be happier with my new car or the experience I had working with the entire crew at Clay Norwood. Scott reached out to me right after my inquiry and stayed with me during the entire process. I was had working with the entire crew at Clay Norwood. Scott reached out to me right after my inquiry and stayed with me during the entire process. I was able to work with Matt in Sales who really laid out all the information for me, in a completely relaxed, un-pressured manner, and gave me the confidence to make this purchase and KNOW it was the right choice. Joey in financing was great and explained everything to me, and as a recent retiree he knew it was important to get great financing,...which he did! I don't buy cars that often, so this was a big purchase for me, and an important one. I was given such great care, felt so comfortable with all the details and pricing, that there wasn't even a tinge of anxiety in this experience. I would go to this team again in a heartbeat!!! More
My second new Subaru love service love the car!!! John has been excellent for many many years. Jerry was referred to me by John. Although very busy he worked and worke with me to get price to fit my bu has been excellent for many many years. Jerry was referred to me by John. Although very busy he worked and worke with me to get price to fit my budget. More
Jerry was really great. He treated me fairly and I felt like he really fought for me to get the payments into the price range I needed. I feel like I know more about my forester then any other car I've eve like he really fought for me to get the payments into the price range I needed. I feel like I know more about my forester then any other car I've every driven, Thanks Jerry! I was even able to tell my Dad what symetricall AWD was this past weekend and I sounded down right knowledgeable! More
We had a bad experience at this dealership. We signed an agreement and were given the keys to a new Impreza. They told us we could take the car home that night but we decided to come Sat afternoon. The next agreement and were given the keys to a new Impreza. They told us we could take the car home that night but we decided to come Sat afternoon. The next morning I received a frantic call from a salesman saying the car had been ordered for another customer and when could we bring the keys back. Instead of calling our lawyer we brought back the keys. There was no apology from Management and we have not received our deposit back. They are a very unprofessional and poorly managed dealership. I have never had such a poor experience buying a car. More
I had the awesome pleasure of purchasing my latest vehicle at Clay Subaru...the staff was very friendly and courteous. By far the best dealership I've been in all the releases tht I've ever had to dea vehicle at Clay Subaru...the staff was very friendly and courteous. By far the best dealership I've been in all the releases tht I've ever had to deal with and there has been a few. Thumbs up to Mr. Patrick Francillon on a job well done, he provided me with an awesome deal. I am a very happy customers and will refer others who are currently looking to purchase a car. Thanks Clay Subaru!!!!I More
Great customer service they explained the car I was looking at very well an helped with all my questions would recommend them to anyone. They were not to pushy like some dealers I have dealt with in th looking at very well an helped with all my questions would recommend them to anyone. They were not to pushy like some dealers I have dealt with in the pass. My overall experience went well. More
I stopped in for a new car. I needed something with a little more room. I was a honda civc owner with an expanding family. I was greeted by the staff upon walking into the showroom. I worked with Patrick little more room. I was a honda civc owner with an expanding family. I was greeted by the staff upon walking into the showroom. I worked with Patrick, I told him what I was interested in and he took me on a test drive of the Legacy. It drove smooth and had a lot of trunk space and a roomy backseat. Other dealer tried to push me into SUV's but those are a bit much for me. I hate sitting high up. Anyway patrick was very patient with me and all of my 2100 questions, I ended going with the Legacy and it has been the best decision. I loved how he was honest about everything and i didn't feel like a idiot after signing the paperwork. Happy with my purchase! More
I found a car I liked on claycars.com most places I shopped the cars online where never really on the lots. That was not the fact when i went to Clay Subaru. I was greeted by Paul and offered Coffee or shopped the cars online where never really on the lots. That was not the fact when i went to Clay Subaru. I was greeted by Paul and offered Coffee or Tea or "FRESH BAKED COOKIES" as soon as I stepped in the building. Which I really appreciated. Car shopping isn't easy,but Paul & Patrick made things simple for me and my family. I love my new SAAB 97x it is fun to drive but sucks on gas. More