Clay Subaru
Norwood, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:30 AM - 5:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 593 reviews
Great efficient service My car was finished 15 minutes early! Too bad the employees aren’t welcome to the cookies. Love the water and coffee. Wished I femembered the ex My car was finished 15 minutes early! Too bad the employees aren’t welcome to the cookies. Love the water and coffee. Wished I femembered the exact problem with the Bluetooth. More
Fixed right the first time on time. I brought my Outback in for a recall and routine service. Getting a convenient early appointment was easy and I also had an issue I wanted checked I brought my Outback in for a recall and routine service. Getting a convenient early appointment was easy and I also had an issue I wanted checked out Robert, the service consultant, was attentive and assured me I'd be contacted with a diagnosis. I knew the car would need to be there for a couple of hours and the staff provided me with a quick ride home. The call came as promised followed by another call to let me know repairs were completed, ahead of schedule and cost, It's great that Clay Subaru has service discount coupons readily available on line and they are gladly accepted. Excellent visit and communication. My almost 9 year old Outback now performs just like it should. More
Quick to make a good deal Our family is growing so it was time to buy a new car. We loved the ratings the forester got on Consumer Reports. It was quick to make a deal that we Our family is growing so it was time to buy a new car. We loved the ratings the forester got on Consumer Reports. It was quick to make a deal that we were happy with, however we had to wait 1 hr 45 mins to get into the financial office to finish paperwork. More
One more time This was the fifth car we have bought, or now leased from Clay Subaru. Marquis, the sales person was very knowledgeable, and creative in negotiating w This was the fifth car we have bought, or now leased from Clay Subaru. Marquis, the sales person was very knowledgeable, and creative in negotiating what ultimately became a lease. We have always been highly satisfied with our sales experience at Clay Subaru, and are big fans of the Service Dept. More
Sales Angel,, was so helpful and patient and listened to what I was looking for and helped me find my next car. My ex’s is a repeat customer and the used c Angel,, was so helpful and patient and listened to what I was looking for and helped me find my next car. My ex’s is a repeat customer and the used car.sales manager John, informed me of the previous owner was a repeat customer and that made me feel good about your dealership. More
Service everybody in the service department is Great John has helped me out many times everybody else is great also I enjoy going there quick in on time if everybody in the service department is Great John has helped me out many times everybody else is great also I enjoy going there quick in on time if not they’ll let you know More
Great service and a great car. I would definitely recommend this dealership to friends and family. Tony was a huge help and was able to find me a great deal. and a great car. I would definitely recommend this dealership to friends and family. Tony was a huge help and was able to find me a great deal. More
First time buyer at Clay but Will Krasinski was great- My 2018 Subaru Outback has many "bells and whistles" that were new to me but Will Krasinski was patient and very helpful about explaining everything. My 2018 Subaru Outback has many "bells and whistles" that were new to me but Will Krasinski was patient and very helpful about explaining everything. I appreciated his knowledge of the car and his guidance in terms of comparisons between the Forester and the Outback. There was plenty of information exchanged but I never felt pressured or rushed. A positive experience - I would recommend Clay Subaru and Will in particular. More
No Complaints just accolades for the Clay Subaru Service Tea Bob and John, especially, did a fine job and went out of their way to make me a happy camper. Bob had to fix the date and did so while I waited John Bob and John, especially, did a fine job and went out of their way to make me a happy camper. Bob had to fix the date and did so while I waited John got back to me when I needed information promptly and both men were very nice and polite. More
Great timing and coordination of auto repair My car while under warranty needed a new engine and clay Subaru couldn't have been better! From the diagnostic work to coordinating and scheduling th My car while under warranty needed a new engine and clay Subaru couldn't have been better! From the diagnostic work to coordinating and scheduling the repair to providing a loaner vehicle to communicating with me daily to completing the job in 5 days I could not have been more pleased. The service team has definitely improved their communication and commitment to customer satisfaction!!! More