Clay Subaru
Norwood, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:30 AM - 5:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Super Service Brought my 2015 Forester in for service, they were friendly and went over everything regarding my car. Waiting room was clean and coffee was great wit Brought my 2015 Forester in for service, they were friendly and went over everything regarding my car. Waiting room was clean and coffee was great with the cookies they serve. I was there for a 1/2 hour and then my car was ready, talk about quick service. More
New car purchase Mike Brooks, our salesperson, was terrific. Very helpful, but did not try to oversell me. Patrick was also very helpful. All the employees I came i Mike Brooks, our salesperson, was terrific. Very helpful, but did not try to oversell me. Patrick was also very helpful. All the employees I came in contact with, in fact, made it a good car buying experience. More
Best salesperson Amanda is the BEST salesperson we have ever had anywhere. She listened to what I wanted and didn't try to sell me something I couldn't afford. I got Amanda is the BEST salesperson we have ever had anywhere. She listened to what I wanted and didn't try to sell me something I couldn't afford. I got a great car at a great price that is well within my budget. Thank you Amanda More
Very good. Service is provided in a timely,professional manner. Personnel are respectful and the premises are spotless. You are kept informed while waiting,and a Service is provided in a timely,professional manner. Personnel are respectful and the premises are spotless. You are kept informed while waiting,and advised on service reccomendations. More
2018 Subaru Impreza Lease, great experience I leased a 2018 Subaru Impreza from Clay Subaru through Joe Rizzo. Joe and his team were excellent in accommodating a first time lessee. He was not pu I leased a 2018 Subaru Impreza from Clay Subaru through Joe Rizzo. Joe and his team were excellent in accommodating a first time lessee. He was not pushy at all, understood I would probably shop around, and when I finally agreed to a deal with him, was very patient while we sorted out all the logistics. I had a somewhat long wait period between the agreement and the pickup due to issues with the trade in, RMV mandatory shutdown, insurance issues, none of which were things the dealership could expedite themselves. However, Joe made sure to keep in touch almost every day to update on progress. If you are shopping for a new vehicle on the "Automile" please consider making a stop at Clay and seeing Joe, you won't be disappointed. More
Thorough and honest service! I've always had consistent and excellent service from Clay Subaru. Their service advisers and technicians are knowledgeable and will make sure that yo I've always had consistent and excellent service from Clay Subaru. Their service advisers and technicians are knowledgeable and will make sure that you're getting the correct information and that you understand what is happening. When an issue arose after service, they willingly brought my car back in to take another look without asking for additional compensation for it. I highly recommend that folks bring their cars here! More
Lease New Subaru Impreza hatchback Very pleasant experience working with Tony Chahwan. Explained things well, Went over all the new functionality in the new cars. Never pressured you t Very pleasant experience working with Tony Chahwan. Explained things well, Went over all the new functionality in the new cars. Never pressured you to buy right away or add more options. Would come Clay Subaru and Tony again when necessary More
What an amazing experience My car was involved in a slight accident with minor damage, but still needed to be repaired. John, in the service dept. explained how Subaru could fix My car was involved in a slight accident with minor damage, but still needed to be repaired. John, in the service dept. explained how Subaru could fix my car for me. I only needed to drop my car at the service center and someone would pick it up for me. The job was very well done and my car looked beautiful. It was mostly due to John’s attention to detail and incredible customer service, along with a great repair team, that my car was returned to me looking so good and in a very timely manner. I wouldn’t go anywhere else to get my Subaru repaired. Thank you!! More
Prompt, Courteous CaRE FIRST TIME CALLER. NEEDED BRAKE LIGHT REPLACED. DONE THE SAME DAY. WILL RETURN FOR ALL SUBARU CARE FROM NOW ON. JOHN MALLOCH EVEN LET ME KNOW THAT I H FIRST TIME CALLER. NEEDED BRAKE LIGHT REPLACED. DONE THE SAME DAY. WILL RETURN FOR ALL SUBARU CARE FROM NOW ON. JOHN MALLOCH EVEN LET ME KNOW THAT I HAD TWO MORE FREEOIL CHANGES ON THE CAR. ALSO LIKE THAT FACT THAT INSPECTIONS ARE DONE ON SITE. More
Always a pleasure The low tire pressure light was on in my Crosstrek and I wanted Subaru to check on it. In addition, my car was damaged after being hit in a parking lo The low tire pressure light was on in my Crosstrek and I wanted Subaru to check on it. In addition, my car was damaged after being hit in a parking lot and I wanted an estimate of the repair. The service department handled both problems quickly and efficiently. They took care of the tire pressure (no charge!) and took pictures of my car damage and sent out for an estimate. My wait was not long and as always I felt well taken care of while waiting: with bottled water, coffee and tea, popcorn, and lovely cookies always available (if I chose to partake). I feel like the service staff takes the time to explain anything that is out of the ordinary and generally provide the personal attention that makes a difference to me. More