Clay Subaru

Superb service and experience. From the greeting to my departure the entire experience was fantastic. I own three cars of various manufacturers and you take care of all three beauti From the greeting to my departure the entire experience was fantastic. I own three cars of various manufacturers and you take care of all three beautifully. John, my service rep, is very professional and knowledgeable. I wouldn’t take my car anywhere else!! Thank you for such a great experience. Jonathan Lipsy More

check fluids The service people could not have been nicer. The car is just 2 months but my husband was concerned some fluids were low. They checked everything an The service people could not have been nicer. The car is just 2 months but my husband was concerned some fluids were low. They checked everything and topped off the fluid. More

Had to wait a long time Went in for scheduled service. They did a good job, but I had to wait a long time as they were overbooked. Price was not inexpensive! Went in for scheduled service. They did a good job, but I had to wait a long time as they were overbooked. Price was not inexpensive! More

No pressure to buy Went in to look at Foresters and was met by salesman Dave Lombardi. He showed us and took us for test drive. No pressure - looking at other Forester Went in to look at Foresters and was met by salesman Dave Lombardi. He showed us and took us for test drive. No pressure - looking at other Foresters in the lot and found one that I liked more. More

New car purchase I would like to thank harvey for his assistance throughout the whole buying process. He was very helpful and went above and beyond with my concerns. A I would like to thank harvey for his assistance throughout the whole buying process. He was very helpful and went above and beyond with my concerns. Also joe allain for explaining finance questions and clarifying my doubts. More

Buying a new car in a polite, courteous and easy way My salesman, Tony took the time to go through the numbers with me and also explained some features since this was the first time I bought a Subaru For My salesman, Tony took the time to go through the numbers with me and also explained some features since this was the first time I bought a Subaru Forester. Very pleasant experience and I am happy with my choice More

Great in some ways. I have dealt with Clay Subaru for years. Their service department is wonderful. Cant say the same about the same about the particular salesperson who I have dealt with Clay Subaru for years. Their service department is wonderful. Cant say the same about the same about the particular salesperson who helped me buy my new car. More

Acceptable service; could be better The service itself was fine. The associate who dealt with us, Joe, seemed pleasant and fairly knowledgable, but he sometimes goes on for a bit too lo The service itself was fine. The associate who dealt with us, Joe, seemed pleasant and fairly knowledgable, but he sometimes goes on for a bit too long describing the work that will be done. Your phone system is bad. Could you give each customer associate a business card with a direct dial number? Calling into the dealership is daunting. One waits to reach a live person, and then one waits to be connected to the proper customer associate in service, and everything seems to take a long time. In addition, have someone at the dealership call and say that the car is ready. It should not be my responsibility to call and ask if the car is ready. More

Things Got Better (Revised) My first review of Clay Subaru was a bad one, but once Oscar LiDonni, the General Manager contacted me, things definitely got better. He truly went o My first review of Clay Subaru was a bad one, but once Oscar LiDonni, the General Manager contacted me, things definitely got better. He truly went out of his way for me to the point where he let me take his car (dealer car) home to Rhode Island while they repaired my car. I appreciate the effort he made in making things right. More

My first finance- 2014 Kia Forte After many older unreliable cars, I decided that it was time to finance my own car. Mike made it so easy and the process was much quicker than I expec After many older unreliable cars, I decided that it was time to finance my own car. Mike made it so easy and the process was much quicker than I expected. Both Mike and Joey the finance guy were both so nice and explained everything to me quickly and clearly. When it came time to pick up my car, literally 2 days after signing my papers, Mike met with me to give me the keys, my registration, and even taught me about my Bluetooth and other gadgets in my car. My experience at Subaru was great; I’d recommend anyone to go there for their next ride and ask friends Mike Brooks. More