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Clay Subaru
Norwood, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:30 AM - 5:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 600 reviews
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Totally satisfied!!Exceptional service; I don’t believe Totally satisfied!! Exceptional service; I don’t believe that there was anything that Patrick, Joe & Edward didn’t take explain or demonstrate. Patr Totally satisfied!! Exceptional service; I don’t believe that there was anything that Patrick, Joe & Edward didn’t take explain or demonstrate. Patrick has helped with the purchase of several vehicles and it is so refreshing to call or walk in and be greeted by a team I was already familiar with. I continue to be extremely satisfied with all areas of business and certainly recommend. I love to drive and never have to worry because I am safe. I Love My Subaru! More
Clay restored my faith in car dealerships! Let me say, my opinion of car dealerships has never been high, and it was worsened last summer when Wakefield Subaru, the dealership from which we had Let me say, my opinion of car dealerships has never been high, and it was worsened last summer when Wakefield Subaru, the dealership from which we had purchased three new Imprezas over the last ten years, enticed me into the showroom with an entirely fraudulent, advertised price. But Clay Subaru has restored my faith! Interested in taking advantage of the manufacturer's offer of 0% financing for 63 months, I used Kelley Blue Book's Instant Cash Offer to find out what dealers would be willing to pay the estimated trade-in value on our 2016 Impreza. Within hours, I had a call from Bethann Monegro of Clay, who assured me that they would, pending appraisal, not only to be willing to pay the estimated price on our current Impreza, but would also set up a contact-less transaction, which was necessary because both my wife and I are at extremely high risk of a tragic outcome should we contract the covid-19 virus. Everyone at Clay was as good as Ms. Monegro's word; and more than that, despite the fact that I was willing to pay the MSRP on the new, 2020 Impreza, they quoted a price some $1,400. lower; and their offer on our trade-in was, after appraisal, still very close to the Kelley estimate. Matt Lidonni, our dealer's representative, came to our house to appraise our 2016 Impreza, always wearing mask, gloves and keeping a careful distance from either my wife and I. He adhered to this necessary distancing procedure throughout, bringing the new car to our house, taking back the old one with him, and at all times being sensitive to our need to stay at a safe distance. He told me his father, the GM of Clay, arrived every morning 5:30 AM at the showroom, so to daily use a backback disinfectant device to wipe down every surface to guarantee the safety of employees and customers alike. Lastly, as the manufacturer's financing program was coming to an end on 6/30, the car we had chosen was unfortunately still in transit, threatening the financing option as it had to be booked as a sale that day to qualify. Matt and his sales manager spent hours that day, finding the exact same model and color at another dealership and arranging to have it transferred to Clay so that we got our 0% financing.. All in all, between Clay's super low price and the financing, we saved thousands of dollars on the purchase. Let me end by mentioning Inam Islam, the business manager for gently pointing out, despite my statement that I didn't want any add-ons in the deal, that Subaru's Platinum Maintenance option would save us an additional thousand dollars over three years, and could be added to the 0% financing deal. Thank you Clay, and all of your professionals for turning what is too often a contentious, aggressive sales experience into the sort of smooth and enjoyable process that should accompany such a large purchase. From now on, all of us in our extended family will be going to Clay for all of our automobile needs: we recommend this dealer enthusiastically! More
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We had a great experience shopping & buying at Clay. We very much enjoyed working with Joe Rizzo...he was knowledgeable and responsive without pressuring or rushing us at all. Clay is also taking sanitatio very much enjoyed working with Joe Rizzo...he was knowledgeable and responsive without pressuring or rushing us at all. Clay is also taking sanitation and safety very seriously, which we appreciated. Thank you to Joe & the Clay team! More
Eddie has been a great help through tough times If you are after honesty, transparency, and professional service look no further than Oscar and his crew at Clay Subaru. Eddie was super helpful and w If you are after honesty, transparency, and professional service look no further than Oscar and his crew at Clay Subaru. Eddie was super helpful and went out of his way to make our experience simple and efficient. We're about to be deployed overseas in a few months and with the uncertainly around that, I'm thankful we went to Clay Subaru. More
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I got my first new car ever 3 years ago at Clay Subaru! When my lease was close to ending this year, I wandered over to the sales department during an oil change and Joe helped me out. I wasn’t sure what I When my lease was close to ending this year, I wandered over to the sales department during an oil change and Joe helped me out. I wasn’t sure what I was going to do post-lease but Joe was supportive, helpful and so easy to work with over my month or so of indecisiveness. 😅 It became obvious that there was no better option than to stick with Clay Subaru... it’s a super team and I feel like I always receive great service. They make it easy and enjoyable and I love my Subaru’s. More
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This was a very comfortable buying experience. Everyone was professional, knowledgeable and generally, it was a really nice place to buy a car. Joe Rizzo knows these cars inside and out. He pointed out fe was professional, knowledgeable and generally, it was a really nice place to buy a car. Joe Rizzo knows these cars inside and out. He pointed out features that made me go from really liking the car to loving it. And thankfully he didn’t let me drive off without making sure I was comfortable with how all the tech worked. Thank you Joe! More
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The dealership is the best if all time and I won't shop anywhere else. Loyalty is my motto and been going here since the 90's. They are totally awesome!!! anywhere else. Loyalty is my motto and been going here since the 90's. They are totally awesome!!! More
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Great experience! Joe was great to work with, very personable. Completely pressure free experience and got a great deal on my Pre owner Honda. We will absolutely be back when it’s time to replace our personable. Completely pressure free experience and got a great deal on my Pre owner Honda. We will absolutely be back when it’s time to replace our other car and request to work with Joe. More
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What a wonderful car buying experience! Joe is all that you could ever want in a sales person - very knowledgeable, candid, and just super nice! The entire team is amazing. Couldn’t be happier with my new you could ever want in a sales person - very knowledgeable, candid, and just super nice! The entire team is amazing. Couldn’t be happier with my new Subaru and I highly recommend Clay SUBARU. More
Laura was amazing to deal with!! One of the most helpful, honest and pleasant sales people I’ve ever dealt with. She made the experience fantastic and very comfortable. honest and pleasant sales people I’ve ever dealt with. She made the experience fantastic and very comfortable. More