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Clay Maxey CDJR

Clinton, AR

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32 Reviews

2799 Hwy 65 S

Clinton, AR

72031

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Showing 32 reviews

November 25, 2023

Bought a vehicle that needed a head gasket within 48 hours of buying. I bought it As-Is but no effort made to help fix it since it was within 48 hours. Was told by Cody he had no problem driving it acro More

by j60novak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cody
Nov 25, 2023 -

j60novak responded

Even though no law was violated, I find it disappointing that you have no problems selling a vehicle that last 48 hours.

Nov 25, 2023 -

Clay Maxey CDJR responded

Here at Clay Maxey CDJR we have a section of used vehicle we refer to as "Cash Value Cars". This is an alternative option to wholesaling or auctioning vehicles. All of these cars go through our shop and get a safety inspection that we call a Stop,Start, & Steer inspection. If the car passes a safety inspection then it can be sold at a wholesale price to the public. When one of these vehicles is sold off of our lot we have specific paperwork stating that the vehicles are AS IS / WHERE IS. We are always extremely transparent about this process with the customer at the time of purchase. The vehicle referenced above happened to be a 1990 Ford Ranger that was in what appeared to be very good shape however it is 33 years old and we most certainly can't guarantee that a 33 year old vehicle will not have an issue. We have never intentionally sold a vehicle that we knew a customer would be dissatisfied with.

Nov 25, 2023 -

j60novak responded

I wasn't dissatisfied with the vehicle, nor did I give you a one star review. I even admitted I bought it As-Is. My only issue is being a previous business owner I would expect my product to last more than 48 hours and would offer some type of break or discount fixing since you also have a service department. Clay Maxie did nothing wrong, nor violated any laws. After reading your reply I now have an issue with your honesty because I was told by Cody he would drive that truck anywhere. Nowhere was it posted nor was I told this was a wholesale vehicle. The listed price didn't reflect a wholesale vehicle of 33 years of age. I admit the vehicle looks like it was well taken care of. Now, I've been totally honest, will you impress me and correct what you stated about it being listed as a wholesale vehicle and admit I was told by Cody he would drive this vehicle anywhere.

Nov 25, 2023 -

j60novak responded

I have one more request about your honesty now. I called you the day after i got the vehicle regarding a question i had about the title. I don't know who the employee was but I told him i liked the truck and his response was i got a unicorn. When we ended the call I had to look up what a unicorn vehicle was. Nowhere in the definition did it say it meant cash value or vehicle heading to auction. So is Google's definition wrong or is it your policy to call cash value/wholesale vehicles (which it was never listed as such) "Unicorns"?

September 27, 2023

It was great, but I haven’t gotten the car yet still waiting on it to be delivered More

by edwardsalfred
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody
Sep 27, 2023 -

edwardsalfred responded

I am just waiting on the car to be o

January 18, 2022

We had the check engine light come on while visiting the area. We took our Dodge Caravan in to have them look at it on Saturday morning. First thing Monday within an hour and a half of opening up they call More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service team
January 15, 2022

I absolutely wouldn’t recommend this dealership to anyone. From the sales team, to service shop to finance and warranty a complete disaster! More

by Nhodgson20
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dustin Curtis
May 29, 2021

Trey was awesome helping me purchase my vehicle, and he has been great with after the purchase questions as well. I will deal with him again when it’s time to buy another vehicle. More

by Jami Passmore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TREY BERRY
May 28, 2021

Ryan was easy to work with and very responsive. We did most of our collaboration remotely and it seemed seamless. He was professional and courteous. Would be happy to deal with him again in the future More

by Wlanettu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RYAN TUTOR
May 18, 2021

I’ve done business at several dealerships in my lifetime and Cowboy CDJR and Ryan Tutor are the best. If you want first class service and the best prices anywhere give them a chance for your business you’l More

by TCG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Curtis, RYAN TUTOR, TREY BERRY, DYLAN MATTINGLY
May 16, 2021

One of the most honest hard working men I know! This guy is trustworthy and wants to work with you the best he can. All around good dude. More

by louieroth5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TREY BERRY
May 15, 2021

Great dealership and Great Prices! Trey was easy to work with and was very easy to communicate with. I did most of my shopping over the phone and Trey did a great job sending me pictures of different makes More

by gardner1204
Recommend Dealer
Yes
Employees Worked With
TREY BERRY
May 15, 2021

They are the best people in van buren county! Great and easy to deal with. After the sell coustomer service is fantastic! They take care of the customer. More

by Lasleyje
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Curtis, RYAN TUTOR, DYLAN MATTINGLY
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