Clay Cooley Volkswagen of Park Cities - Service Center

my experience was very pleasant-able. My service adviser was very polite and helpful.. he worked with me and gave me the best possible advice for my needs... i am pleased to have worked with Tony. was very polite and helpful.. he worked with me and gave me the best possible advice for my needs... i am pleased to have worked with Tony. More

Tony took great care of me for my service and answered all of my inquiries I would like to thank him and the porters for helping me with everything all of my inquiries I would like to thank him and the porters for helping me with everything More

My car broke down and I had go get my car towed in. Jorge immediately greeted me and we discussed the problem with car. Jorge was kind enough to get me set up with a loaner car and followed up with m Jorge immediately greeted me and we discussed the problem with car. Jorge was kind enough to get me set up with a loaner car and followed up with me later that day telling me that the problem was identified and the car was ready for pick up the same day. Thanks for the excellent service. Austin More

Great service, they fixed the issue i had with my car. They had me in and out in little time. I always recommend VW! Thank you They had me in and out in little time. I always recommend VW! Thank you More

Jorge was great-really funny, friendly, and knew what he was talking about. Also the shuttle drive was amazing, it was very nice that they have the option and the driver was very friendly. was talking about. Also the shuttle drive was amazing, it was very nice that they have the option and the driver was very friendly. More

Service Member Ted Jacobs was very friendly and communicative. Specifically, he called me when he said he would and returned my call promptly. I did not feel like I was waiting on him to communic communicative. Specifically, he called me when he said he would and returned my call promptly. I did not feel like I was waiting on him to communicate with me. He kept me well informed. More

Always have a great experience when I need to bring my car in. I always ask for Jorge and he remembers who I am making the experience more personalized and efficient. car in. I always ask for Jorge and he remembers who I am making the experience more personalized and efficient. More

I have a ten year old car which was making an odd noise and I took to into the dealership. I am not in a place where I can spend a lot of money right now on my car and feared that I would be uncharged and and I took to into the dealership. I am not in a place where I can spend a lot of money right now on my car and feared that I would be uncharged and encouraged to do a lot of unnecessary work on my car. Mike was so helpful and honest and told me the things that needed to be done as well as the things he suggested, but that could wait a bit. It was a great experience and I will definitely be back! More

Tony is great! So helpful and nice. Also love the dealership. They have the best service and it also has improved over the past few years in terms of their responsiveness and efficiency. dealership. They have the best service and it also has improved over the past few years in terms of their responsiveness and efficiency. More

Jorge Field greeted me with a great smile, introduced himself, and got downtown business. He walked me through all the steps, made suggestions, and listened carefully to what I said. He escorted me ins himself, and got downtown business. He walked me through all the steps, made suggestions, and listened carefully to what I said. He escorted me inside to purchase windshield wipers because he noticed they were wearing down. He also got me signed up for a shuttle that was about to leave. Throughout the process Mr. field contacted me regarding any questions and to notify me regarding some additional work that was needed. After the service was performed, he explained everything that had been done and walked me to the cashier to get checked out. I could only rate a four on the quality of work because it is on the areas of the ar that I cannot see, but the car seems to be running good. I could only rate a four on the price because I did to have anything to compare it to. This was the first work done on this car other than an oil change. Overall, the experience was great. More