Clay Cooley Volkswagen of Park Cities - Service Center

Boardwalk Park Cities is an exceptional dealership!!! The service they provided while repairing the A/C on my Beetle was outstanding! They took care of everything from transporation to having my car in spark service they provided while repairing the A/C on my Beetle was outstanding! They took care of everything from transporation to having my car in sparkling condition when I picked it up. Their communication was clear and consistent and the staff saw me as a person with specific needs, not just a number to push through a process. Also, as a woman, you always feel a bit vulnerable when your car is being worked on, that you will be taken advantage of in some way, not knowing what is actually wrong with the car. Not here. I truly felt like they only repaired what needed to be done and fairly explained everything they did on the vehicle. I will absolutely buy my next VW here, thanks to the wonderful experience they created during this transaction. More

Robert did a great job not only fixing my car but also in customer service. I was really shaken up when I came into the dealership and he had my problem solved in a very time efficient manner and was also a customer service. I was really shaken up when I came into the dealership and he had my problem solved in a very time efficient manner and was also able to calm my nerves. More

Tony is very helpful and friendly. You can tell customer service is important to him and he does his best to make sure I have a good experience. service is important to him and he does his best to make sure I have a good experience. More

Brittney Dunham was friendly and timely. I plan on coming back and having her take care of anything I need for my car. I was really happy to have her handle my service. back and having her take care of anything I need for my car. I was really happy to have her handle my service. More

I have been working with David for about over 3yrs. I have a 2000 Volkswagen Passat. It is still going strong. I thank David for his care of my vehicle. He has never given me cause to worry. He is ho have a 2000 Volkswagen Passat. It is still going strong. I thank David for his care of my vehicle. He has never given me cause to worry. He is honest and I really appreciate that. Thank you for all you do. David is top notch! More

Park Cities Volkswagen is a great dealership. Everyone is very friendly and professional. I think that they have a wonderful Service Department. I always work with Tony Fruzia and he is helpful and kind is very friendly and professional. I think that they have a wonderful Service Department. I always work with Tony Fruzia and he is helpful and kind. More

VW Tiguan owner I always work with Tony as my service VW Tiguan owner I always work with Tony as my service adviser. I've enjoyed the friendliness, helpfulness, great communication, etc. that he's alw VW Tiguan owner I always work with Tony as my service adviser. I've enjoyed the friendliness, helpfulness, great communication, etc. that he's always provided. VW likes to do things by the book for warranty work, but Tony always makes it enjoyable. More

David Elsea consistently provides great service. Not only is he honest and pleasant to work with, but he goes out of his way to explain what is being done to your car during each visit. He also values t only is he honest and pleasant to work with, but he goes out of his way to explain what is being done to your car during each visit. He also values the customer's time and will go out of his way to make sure each visit is as convenient as possible (i.e. provides a loaner car if extra, unexpected service is required). Thanks, David, for all you do! More

Tony is always friendly and eager to help when I have a service issue or question that may arise. No matter how busy he may be, he always has a pleasant disposition and positive attitude. service issue or question that may arise. No matter how busy he may be, he always has a pleasant disposition and positive attitude. More

I have had nothing but superb attention. I leased my 2010 Jetta and I have decided to keep my loyalty to VW and if this service keeps up I will definitely either lease another car or buy another VW. No 2010 Jetta and I have decided to keep my loyalty to VW and if this service keeps up I will definitely either lease another car or buy another VW. Not only the Car is great but the service personal is great. I honestly had a terrible experience buying the car. The sells person (Sucked!!!). But Im very happy with the service and auto body guys. They have definitely made my decisions with VW worth it. My hat goes of to them!! More