Clay Cooley Volkswagen of Park Cities - Service Center

Anthony (Tony) and Clint are THE BEST!!! I would and do highly recommend them both. I've dealt with Tony for many years now and he has always been professional, courteous and helpful. I've only recently h highly recommend them both. I've dealt with Tony for many years now and he has always been professional, courteous and helpful. I've only recently had the pleasure of interacting with Clint, and the experience was the same. I love my VW car and wouldn't dream of taking her anywhere else and when it comes time to buy a new car you bet I'm coming back to Tony and his team at the Park Cities Volkswagen Dealership!! More

Tony was very patient, honest, and kind during each meeting. He explained every detail in full clarity. He was patient as I called my dad for advice. Tony took time to meet with my Dad and discuss w meeting. He explained every detail in full clarity. He was patient as I called my dad for advice. Tony took time to meet with my Dad and discuss what needed to be done to my car. Tony was always happy and selfless. He gave me a part that was for his car. That was such a kind and thoughtful gesture. More

It was great service! In and out quickly, with job accomplished! Also helped with a loose part under the car, which was easily fixed with new screws! accomplished! Also helped with a loose part under the car, which was easily fixed with new screws! More

I started bringing my Touareg to Boardwalk Volkswagen Park Cities recently, as I had experienced another dealership that did not seem to care or appreciate the customers that it had.It always seemed like Park Cities recently, as I had experienced another dealership that did not seem to care or appreciate the customers that it had.It always seemed like you were just “another customer” bringing in your vehicle for service.I was tired of being treated this way, so I looked for an alternative. I wish I had made the switch a lot earlier. My time at Boardwalk Volkswagen Park Cities has been the exact opposite of the previous dealership. I have been greeted by friendly service professionals, who are happy to welcome you to the dealership. The work has always been performed on time, and on one occasion, they gave me the use of a free loaner car, as I had to go to an important meeting. Boardwalk Volkswagen Park Cities really do understand what customer service is all about. I highly recommend this dealership. More

Park Cities has been easy to do business with from purchase through any service visits that have been required. We only work with Ted Jacobs at the service drive. Ted has been very helpful. His kno purchase through any service visits that have been required. We only work with Ted Jacobs at the service drive. Ted has been very helpful. His knowledge of our VW and all its warranties continue to make our expreience a great one. When it's time to trade for our next VW, we'll be back to Park Cities. More

My experience with this dealership was very enjoyable. I was able To get a same day appointment, and David Elsea, my service advisor, made sure that I was in and out promptly. Plus he kept me updated on the was able To get a same day appointment, and David Elsea, my service advisor, made sure that I was in and out promptly. Plus he kept me updated on the status of my car as it was being worked on. I appreciated his attentiveness. More

I have been to the dealership twice in 90 days. Each time I work with Robert and David is our mechanic. Again, they are the team to have. Robert is very knowledgable and insightful, not to mention eas time I work with Robert and David is our mechanic. Again, they are the team to have. Robert is very knowledgable and insightful, not to mention easy to talk to, and David really does a great job on the car. Our issue this time was one that a lot of the pieces needed were no longer in stock, hard to get hold of, etc. I spoke with Robert and asked was there any other alternative, and he and David got together and came up with a way to work with us. The effort and time they both spend to make the customer happy and have the car fixed well really speaks highly of both of them. This is "why" I choose this dealership, Robert and David. They are good at there job on all levels and that speaks volumes for a dealership. Keep up the good work and thanks for the job well done. More

Mr.Fruzia is always cheerful and professional. He is ready to listen and provides the best service possible in my opinion. My car is ready when promised, the service advisor calls to provide an update ready to listen and provides the best service possible in my opinion. My car is ready when promised, the service advisor calls to provide an update on any mechanical and or price changes, and addresses all of my concerns about my car. The car is "fixed". Thank you, Kaye Davis (Customer since 2002) More

The dealership is conveniently located and offers transportation to and from work for customers who need the service. The work was done in a timely manner and staff was very polite. transportation to and from work for customers who need the service. The work was done in a timely manner and staff was very polite. More

I came in for routine service - they caught other issues and quickly addressed them with little inconvenience to me. I will continue to service with them for as long as I have my wonderful Wolfsberg! and quickly addressed them with little inconvenience to me. I will continue to service with them for as long as I have my wonderful Wolfsberg! More