Clay Cooley Volkswagen of Park Cities - Service Center

Great Service in a timely manner! I needed a rental and that was easy to be taken care of as well. Everything was done sooner than expected! that was easy to be taken care of as well. Everything was done sooner than expected! More

My service rep was Tony Fruzia, who always goes the extra mile to provide helpful and sincere customer service to me. He does what it takes to make sure I am satisfied with and informed about the service. mile to provide helpful and sincere customer service to me. He does what it takes to make sure I am satisfied with and informed about the service. Though I have dealt with many good service reps over the years, Tony is by far the most outstanding rep I have had there. More

Olivier is super friendly, looks after customer well after the sale of the car. Dealer and sales staff go the extra distance to make sure the customer gets what the came for and leave happy. after the sale of the car. Dealer and sales staff go the extra distance to make sure the customer gets what the came for and leave happy. More

Everybody is very nice at Park Cities VW, especially Mr. Fruzia (Tony). He help me out every time I take my beautiful Beetle for service, he knows what has to be done, I dont have to worry. I trust him and Fruzia (Tony). He help me out every time I take my beautiful Beetle for service, he knows what has to be done, I dont have to worry. I trust him and the guys at the Serv. Dept. they are the best; and about Custumer's Protocol? I give Mr. Fruzia an A+ More

Quick appointment same day and had the car back that afternoon. Could not have been any more efficient. Service agent called with updates throughout the day. afternoon. Could not have been any more efficient. Service agent called with updates throughout the day. More

Robert went above and beyond to help me during my service visit. He was professional, understanding and knowledgeable. My visit with him was a much better experience than last time. visit. He was professional, understanding and knowledgeable. My visit with him was a much better experience than last time. More

T first i was in decicion of taking the car there but it was a Great Customer service. From the time i got there, to the time i picked up my car. Will defenitely recomend to friends and family. was a Great Customer service. From the time i got there, to the time i picked up my car. Will defenitely recomend to friends and family. More

David was great he was very accommodating and explained everything that was going to happen. I had a variety of items that needed to be taken care of, including body work that had to be completed at a dif everything that was going to happen. I had a variety of items that needed to be taken care of, including body work that had to be completed at a different location and he took care of it without a hitch. He was also very pleasant to work with. More

The people in Service are always great. It's the service in back that needs improvement. It seems I always have to bring my car back to finish what should have been caught in the in first place. This time I in back that needs improvement. It seems I always have to bring my car back to finish what should have been caught in the in first place. This time I brought it in because the radiator light was flashing. As of this morning (a week later), it is flashing again even though it was supposed to be fixed. More

DAVID ELSEA IS EXCELLENT SERVICE ADVISOR,WELL KNOWLEDGE,STRAIGHT FORWARD,HONEST,AND A ROLE MODEL TO OTHERS.THANK YOU DAVID AND A SPECIAL THANKS FOR BROADWALK VOLKSWAGEN PARK CITY FOR HAVING HIM I KNOWLEDGE,STRAIGHT FORWARD,HONEST,AND A ROLE MODEL TO OTHERS.THANK YOU DAVID AND A SPECIAL THANKS FOR BROADWALK VOLKSWAGEN PARK CITY FOR HAVING HIM IN THEIR STAFF. More