Clay Cooley Volkswagen of Park Cities - Service Center

I know tha I can count on good quality service with Park Cities VW. Tony is prompt about returning phone calls and cares about addressing the customer's concerns. Cities VW. Tony is prompt about returning phone calls and cares about addressing the customer's concerns. More

My Passat suffered a severe malfunction and was towed to Parkcities on Lemmon. Tony worked with the service tech and with me to solve the problem and to keep my expenses within reason. Parkcities on Lemmon. Tony worked with the service tech and with me to solve the problem and to keep my expenses within reason. More

David Elsea genuinely cares about his customers. He did an outstanding job of keeping me informed a helping me consider the the options and I would bring my Jetta to him for all of my service needs if the an outstanding job of keeping me informed a helping me consider the the options and I would bring my Jetta to him for all of my service needs if the cost was reasonable. I had a check engine light (CEL) on and a few recall items to repair. Exhaust Pressure Sensor B was the cause of the CEL. The part was $96.00 but labor & tax was $170 for what should have been 15 minutes of labor. The part is easily reached and replaced by disconnecting 3 screws, 2 small hoses and quick connect electrical plug. Should have been $50.00 or less in my book More

Great Service in a timely manner! I needed a rental and that was easy to be taken care of as well. Everything was done sooner than expected! that was easy to be taken care of as well. Everything was done sooner than expected! More

My service rep was Tony Fruzia, who always goes the extra mile to provide helpful and sincere customer service to me. He does what it takes to make sure I am satisfied with and informed about the service. mile to provide helpful and sincere customer service to me. He does what it takes to make sure I am satisfied with and informed about the service. Though I have dealt with many good service reps over the years, Tony is by far the most outstanding rep I have had there. More

Olivier is super friendly, looks after customer well after the sale of the car. Dealer and sales staff go the extra distance to make sure the customer gets what the came for and leave happy. after the sale of the car. Dealer and sales staff go the extra distance to make sure the customer gets what the came for and leave happy. More

Everybody is very nice at Park Cities VW, especially Mr. Fruzia (Tony). He help me out every time I take my beautiful Beetle for service, he knows what has to be done, I dont have to worry. I trust him and Fruzia (Tony). He help me out every time I take my beautiful Beetle for service, he knows what has to be done, I dont have to worry. I trust him and the guys at the Serv. Dept. they are the best; and about Custumer's Protocol? I give Mr. Fruzia an A+ More

Quick appointment same day and had the car back that afternoon. Could not have been any more efficient. Service agent called with updates throughout the day. afternoon. Could not have been any more efficient. Service agent called with updates throughout the day. More

Robert went above and beyond to help me during my service visit. He was professional, understanding and knowledgeable. My visit with him was a much better experience than last time. visit. He was professional, understanding and knowledgeable. My visit with him was a much better experience than last time. More

T first i was in decicion of taking the car there but it was a Great Customer service. From the time i got there, to the time i picked up my car. Will defenitely recomend to friends and family. was a Great Customer service. From the time i got there, to the time i picked up my car. Will defenitely recomend to friends and family. More