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Clay Cooley Volkswagen of Park Cities - Service Center
Dallas, TX
318 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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318 Reviews of Clay Cooley Volkswagen of Park Cities - Service Center
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November 02, 2012
Very nice service and thorough. I have always taken my Jetta there and the staff is knowledgeable and work with the warranty company to cover most of the issues Jetta there and the staff is knowledgeable and work with the warranty company to cover most of the issues More
by francierx
Employees Worked With
Jorge Field , Jorge Field
November 01, 2012
Very friendly, fast, professional! I will definitely be returning for my next oil change. I really did enjoy my experience at the Park Cities Volks Wagon location! returning for my next oil change. I really did enjoy my experience at the Park Cities Volks Wagon location! More
by ShaniceBee
Employees Worked With
Larry and Derek
October 22, 2012
I gave the rating I did because I was told I needed to completely replace multiple parts of my car that, after getting a second opinion, It turns out I didn't actually have to get replaced. A hose came u completely replace multiple parts of my car that, after getting a second opinion, It turns out I didn't actually have to get replaced. A hose came unattached and the dealership tried to tell me that I needed to completely replace the piece of the car that the hose was attached to. I believe I was mislead by the extent of the damage to my car. This dealership could have fixed only a portion of the parts and received my money and business on this deal and in the future, but because I believe I was lied to, another shop received my business and I will not be returning to this dealership anytime in the future. More
by CrystalMc
Employees Worked With
Jorge
October 19, 2012
Tony is very courteous and helpful! He has taken care of all the VWs in my family; always suggesting the best options for repair work necessary I intend to conntinue to use Boarwalk Park Cities to maintain all the VWs in my family; always suggesting the best options for repair work necessary I intend to conntinue to use Boarwalk Park Cities to maintaing and repair my VW More
by gloria.louie
Employees Worked With
Tony Fruzia
October 17, 2012
Tony was very friendly and knowledgeable. He made sure his team deduced the correct problems behind my car's poor performance and offered the best solution, including what work needed to be performed at t his team deduced the correct problems behind my car's poor performance and offered the best solution, including what work needed to be performed at the time and what work could wait. He rushed my car through on a Saturday, even without a scheduled appointment, to do everything he could to return my car to me by closing. He also made sure my car came back clean and detailed, even ensuring an additional washing to remove some remaining road grime. More
by pdthrift
Employees Worked With
Tony Fruzia
October 12, 2012
Tony and his team were very professional and quick when servicing my 2007 toureg. They replaced headlamps and wipers. I can see at night and in the rain now. Thanks park place VW. servicing my 2007 toureg. They replaced headlamps and wipers. I can see at night and in the rain now. Thanks park place VW. More
by Mackmckinney
Employees Worked With
Tony Fruzia, Tony Fruzia
October 03, 2012
Tony was great ......dealership could have had more loaner cars .....I did come in with emergency (no real scheduled appt) but still...car stayed 5 days and had over $2,000 work done ......no loaner av loaner cars .....I did come in with emergency (no real scheduled appt) but still...car stayed 5 days and had over $2,000 work done ......no loaner available. Court van service very nice and timely tho. More
by Boo_powell
Employees Worked With
Tony Fruzia
September 26, 2012
Larry was absolutely wonderful. This is my second Touareg with you guys and had worked with other great service advisors, but I must say that Larry wins the prize for the friendliest and quickest adv Touareg with you guys and had worked with other great service advisors, but I must say that Larry wins the prize for the friendliest and quickest advisor I have ever worked with. He is such an asset to the dealership. Jmt- More
by jtollenaere
Employees Worked With
Larry (service advisor)
